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I sometimes get the MSVCR90.DLL not found error when
I sometimes get the MSVCR90.DLL not found error when starting Microsoft Excel (Office 2010). I can run the program, close it then get the error message.Sometimes also get "Only part of the ReadProcess… read more
PC_Wizzard
PC_Wizzard
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I can not open up any word, excel or powerpoint documents.
i can not open up any word, excel or powerpoint documents. It comes up with error message saying Im sorry but word has run into an error that is preventing it from working correctly. word will need to… read more
Chavez Clemons Jr
Chavez Clemons Jr
President and Founder
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For the last couple of days my Word programme has come up
For the last couple of days my Word programme has come up with the following message: wereally sorry, but Word has run into an error that is preventing it from working correctly. Word will need to be … read more
Jess M.
Jess M.
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Bachelor's Degree
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Today when I open Word I immediately get this message:"We
Today when I open Word I immediately get this message:"We are sorry but Word has run into an error that is preventing it from working correctly. Word will need to close as a result. Would you like us … read more
Richard
Richard
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Cannot open outlook, word or excel. get a message "unable to
Hi there - cannot open outlook, word or excel. get a message "unable to start correctly" (Oxc0000142) for each ap … read more
Kamil Anwar
Kamil Anwar
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I think my subscription has expired. I cannot open Word or
I think my subscription has expired. I cannot open Word or Excel. How do I remedy this? … read more
ChrisC
ChrisC
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When i try to open Publisher 2013 from my desktop icon it
Hello Pearl Wilson when i try to open Publisher 2013 from my desktop icon it says that it has incurred an error I click the repair now button but nothing happens. … read more
technicalcat
technicalcat
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1,743 satisfied customers
Started receiving error message on all Microsoft Office
Started receiving error message on all Microsoft Office Programs-Excel, Outlook, Word, ppt Outlook. "We're sorry but (name of program) has run into an error preventing it from running correctly. (Prog… read more
Cody
Cody
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3,439 satisfied customers
Last five days I have not been able to use any of my Excel
For the last five days I have not been able to use any of my Excel files even those that I had placed on my flash drive. I may be able to enter one or two columns and then nothing. Even the arrow prev… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,261 satisfied customers
I get an error message whenever I try to open a Word document
I get an error message whenever I try to open a Word document which says: " Word has run into error that is preventing it from working correctly. Word will need to be closed as a result. " Then it giv… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
24,261 satisfied customers
I was getting error code 30015 whenever I attempted to open
I was getting error code 30015 whenever I attempted to open MS Office 2010 & documents. The click-2-run version came with my laptop. I used Mr. Fix-it to try to fix the problem and Mr. Fix-it deleted … read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,417 satisfied customers
I am getting an event ID 300 Microsoft Office 15 when trying
I am getting an event ID 300 Microsoft Office 15 when trying to open outlook. Asks if I would like to repair it now. But when I say "yes" -- nothing happens and still cannot get into Outlook. Help!… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
186 satisfied customers
I just got a laptop with Windows 8.1 and also Microsoft office
I just got a laptop with Windows 8.1 and also Microsoft office 365. Everything worked for a few days, but now each time I try to open a word or excel document I get the message: "Word (or excel) has r… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I have installed Office 365 Home premium on my HP Pavilion
I have installed Office 365 Home premium on my HP Pavilion 15 Notebook PC 15-n032sa running Windows 8.1. Word, Excel etc are not working and show the following message: 'We're sorry, but Word (or Exce… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,417 satisfied customers
I bought a brand new laptop with pre installed Win 8 and just
I bought a brand new laptop with pre installed Win 8 and just took the free update to Windows 8.1 and now I can't use any programs within Microsoft Office (2013 student edition). What an absolute nigh… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,417 satisfied customers
Purchased microsoft office home & student 2013 in Sept. 2013,
Purchased microsoft office home & student 2013 in Sept. 2013, worked fine until today. Getting message the product is not activated, and when we try to reactivate it won't let us.… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,417 satisfied customers
after another program was upgraded and failed, when I enter
after another program was upgraded and failed, when I enter my excel program the command says "There is a problem sending the command to program." or the excel spread sheet opens blank, how do I fix t… read more
Richard
Richard
IT Manager
IT Manager, Consultant
16,417 satisfied customers
When I try to open Microsoft Excel Starter on my new computer,
When I try to open Microsoft Excel Starter on my new computer, I get a message that says it cannot be opened and that I need to repair in the control panel. How do I do this?… read more
Erik B.
Erik B.
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Associate Degree
4,229 satisfied customers
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Meet the Experts:

Jess M.

Jess M.

Computer Support Specialist

1,048 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

732 satisfied customers

20 years experience providing remote computer support

Kamil Anwar

Kamil Anwar

Office Specialist

8,510 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

186 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

Chris L.

Chris L.

Support Specialist

171 satisfied customers

Certified Expert with over 10 years experience.

Shefin

Shefin

Microsoft Office Specialist

150 satisfied customers

Working as Tech support specialist with a world famous computer manufacturer

Steve Herrod

Steve Herrod

Computer Support Specialist

132 satisfied customers

Trained in Microsoft Office from 2000 through to latest version 2010.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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