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I had an old version of office. My computer started to tell
i had an old version of office. My computer started to tell me that it would no longer be supported. I then purchased a newer version. When i open and old excel file and try to save it will not save a… read more
Shefin
Shefin
Microsoft Office Specialist
Engineering Diploma
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In Word I keep getting a message that Word is unable to save
Hi In Word I keep getting a message that Word is unable to save the autorecover file in the location... I have had this computer less than a week and have never seen this mssg on my old machine … read more
David L
David L
Bachelor's Degree
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I've just purchased the latest version of Excel from my
I've just purchased the latest version of Excel from my earlier version to gain access to some functions that were not available in my earlier version, specifically MAXIFS. It appears that this functionality is only available in the Office 365 version. Can you please confirm? I use Excel on an MacBook Pro. If this is the case, can I please get a refund on my purchase. I want to only obtain Excel, not the balance of the Office 365 products. Many thanks for jyoru assistance. … read more
Alex Royce
Alex Royce
1,041 satisfied customers
I have an iMac running Majove 10.14. I have had an old 32
I have an iMac running Majove 10.14. I have had an old 32 bit version of Office for some years. Then I mistakenly purchased Office 356 a few months ago, but as I am only a minimal home user, I cancell… read more
OakdaleTech
OakdaleTech
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6,045 satisfied customers
I am using MS Office 2010 and save the XLS file to my
I am using MS Office 2010 and save the XLS file to my desktop. When I Open the saved file it Open in Excel 2016 (XLSX file). How do I correct this. … read more
Bing
Bing
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When I install company new pc, I could not open my old excel
When I install company new pc, I could not open my old excel file to revise and save … read more
PC_Wizzard
PC_Wizzard
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I got a new lap top and I'd like to re-download my Microsoft
I got a new lap top and I'd like to re-download my Microsoft Office software. … read more
Cody
Cody
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3,439 satisfied customers
I'm trying to record a macro in excel for mac 2011 and get
I'm trying to record a macro in excel for mac 2011 and get the error message "Unable to record". Developer tab is activated, and warning box on macros unchecked. … read more
Bing
Bing
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663 satisfied customers
Last year I bought a new laptop and at the same time I
Last year I bought a new laptop and at the same time I bought 3 years of Office 365 in one year increments for the one computer My laptop was "fried" and I recently purchased a new laptop. I downloade… read more
technicalcat
technicalcat
Computer Science
1,743 satisfied customers
I BOUGHT MICROSOFT EXCEL ON 03/28/17 WHEN I BOUGHT A NEW
I BOUGHT MICROSOFT EXCEL ON 03/28/17 WHEN I BOUGHT A NEW COMPUTER. I USE EXCEL ALMOST EVERY DAY BUT YESTERDAY I GOT AN ERROR MESSAGE "UNABLE TO ACCESS FILE - SYSTEM ERROR MSO97.DLL … read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I have an excel data that I saved for tax purposes However,
I have an excel data that I saved for tax purposes However, it's saved in OneDrive and I made changes to the file for someone else and renamed the file by deleting everything, but I never clicked save after making a temporary change but OneDrive/excel automatically saved the changes so I lost my old information with all of my tax information... I need to retrieve the old file ASAP … read more
Bing
Bing
Freelance IT Consultant
663 satisfied customers
Can not get into word. I dont know. Not that i know of. I
i bought a new office 365 subscription and i am unable to get it going… read more
Cody
Cody
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Bachelor's Degree
3,439 satisfied customers
Purchased. New Mac Air. Installed back up of old data.
Purchased. New Mac Air. Installed back up of old data. Bought new Office program.. Now I have old and new Excell on the one computer. How can I transfer all my figures to new Excel icon? … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
342 satisfied customers
I have old computers running Publisher. I'm getting a new
I have old computers running Publisher. I'm getting a new desktop and MS Office 365 Personal. Can I access/change the old files on my new computer?… read more
Dustin
Dustin
Support Technician
8,316 satisfied customers
My office quit working because I have been unable to put in
my office quit working because I have been unable to put in my new credit card just issued. chase bank is frequently issuing new cards to ward off intrusion to accounts. how do I change my card number… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
3,309 satisfied customers
Hi, I am having problems opening Microsoft WORD and EXCELL
Hi, I am having problems opening Microsoft WORD and EXCELL files The symptoms are: I am unable to open my Microsoft Office files eg: Excell and Word files. I have had no problems opening these files b… read more
James K.
James K.
Managing Director
4,183 satisfied customers
I have just bought a new computer, on my old computer I had
I have just bought a new computer, on my old computer I had word 2010 but have been unable to transfer it to my new computer because I have lost the key and also changed my email address… read more
Jason Jones
Jason Jones
AAS Information Technology
12,507 satisfied customers
Hi, Could you please help me. I need to recover the 2nd
Hi, Could you please help me. I need to recover the 2nd worksheet from an excel file. To give you details: The file was on a USB pen stick. I am unable to to open the Excel files which is 80kb in size… read more
John D
John D
Bachelor Degree in Engineering
140 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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