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The text I am typing on Open Office which opened with Word
The text I am typing on Open Office which opened with Word is locked … read more
Benjie Marquez
Benjie Marquez
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Bachelor's Degree
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I have signed up to Office 365 in my personal capacity. But
I have signed up to Office 365 in my personal capacity. But when I open a word document and want to make changes it says it is unlicensed? … read more
bbao
bbao
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I am trying to use a family account to use Office 365 i have
I am trying to use a family account to use Office 365 i have a microsoft account, but the family account has a different user id … read more
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How do I activate MS Office 365 once I've purchased it?
How do I activate MS Office 365 once I've purchased it? … read more
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Nhat Nguyen
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I need to activate my office 365 account on a new coputer
I need to activate my office 365 account on a new coputer but i cannot find my product key. All I can find is my member number. … read more
Michelle
Michelle
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Bachelor's Degree
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I have Microsoft 365. I have been paying my bills monthly.
hello, I have Microsoft 365. I have been paying my bills monthly. With it, i am supposed to be able to activate 3 other users. up until recently my wifes computer was one of the users with me, but now… read more
John
John
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I paid for Microsoft Office yesterday, How can I activate
I paid for Microsoft Office yesterday, How can I activate it? Richard Cashman … read more
Byron
Byron
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Can I uninstall Microsoft Office 2010 as I have Microsoft
Can I uninstall Microsoft Office 2010 as I have Microsoft 365 installed? … read more
John
John
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I have a subscription to Microsoft Office 365 Personal that
I have a subscription to Microsoft Office 365 Personal that is due to re-new today. Some months ago, my computer (MacPro)crashed. I am now sharing my husbands computer (MacBook Air). He also has an ac… read more
Pete
Pete
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Bachelor's Degree
2,960 satisfied customers
I recently had to reset my computer. Of course, I lost
I recently had to reset my computer. Of course, I lost everything in the process. I had started a letter in Word, but I need my key to re-activate the program. I am in Florida and all my info is in Ve… read more
John
John
System/Network administrator
High School or GED
2,657 satisfied customers
I have spent over twenty minutes trying to activate
I have spent over twenty minutes trying to activate Microsoft office on my laptop. It keeps asking me to repeat entering the password ***** my Microsoft account and to enter some scrambled characters … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
975 satisfied customers
Microsoft office 365, just got new computer and am trying to
Microsoft office 365, just got new computer and am trying to get my subscription to transfer. The email attached to the subscription is no longer active. What can I do? … read more
Kris R
Kris R
IT Manager
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I am with my daughter Hanlon and we have just renewed her
Hi yes- I am with my daughter ***** *****lon and we have just renewed her expired Office 365 Personal-paid $99 -it says we have to REsynch -no joy- try to open Office Word and still says Unlicensed - … read more
bbao
bbao
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2,242 satisfied customers
I installed Microsoft 365 subscription... It is totally
I installed Microsoft 365 subscription... It is totally wonky... When I open Word, there are about 10 files.... I have about 1,000 files I downloaded from my TimeMachine. I can access them from Finder… read more
Jess M.
Jess M.
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Bachelor's Degree
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I purchased Microsoft 365 two or three years ago. I went to
I purchased Microsoft 365 two or three years ago. I went to activate it again this year and it says the program I have is not associated with my email address. I have not changed my email address in 3… read more
Richard
Richard
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IT Manager, Consultant
14,691 satisfied customers
I cannot activate Word as I have forgotten my password.
I cannot activate Word as I have forgotten my password. Microsoft sent me a code but that doesn't work either. … read more
bbao
bbao
IT Consultant
2,242 satisfied customers
I just paid for and downloaded MS Office 365 for Mac. I
Hello. I just paid for and downloaded MS Office 365 for Mac. I understand it all goes to the cloud. I just type a test on Word but saw nothing to send it upstairs or, if it goes there automatically, I… read more
Jason Jones
Jason Jones
AAS Information Technology
11,352 satisfied customers
I have Microsoft Office 2016 for which I pay $6.99 per
I have Microsoft Office 2016 for which I pay $6.99 per month. The Outlook (email) has never loaded properly but I didn't worry about it. Now I have a job that requires me to have Outlook installed thr… read more
Isaac Franklin
Isaac Franklin
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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