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I am trying to login to my new 365 For Business for MAC
I am trying to login to my new 365 For Business for MAC account. I copeid down the user name and password ***** but it tells me thats not correct. Once I try to reset the password ***** tells me that … read more
Jess M.
Jess M.
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Bachelor's Degree
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I bought Office 365 personal yesterday, not realizing all I
Hello: I bought Office 365 personal yesterday, not realizing all I had to do was renew my license. Whenever I try to open a Word document created with the previous version, i get an "unlicensed" error… read more
Cody
Cody
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I try to sign into my Office 365 account on line and it does
I try to sign into my Office 365 account on line and it does not accept my password. I reset my password ***** receive back and email stating that my password ***** been reset successfully. I then go … read more
Richard
Richard
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IT Manager, Consultant
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I want to install microsoft word. I bought a new computer
i want to install microsoft word JA: When did you last update Word? Customer: i bought a new computer with no word program JA: Anything else you want the Software Expert to know before I connect you? … read more
Aaron B
Aaron B
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My wife has Microsoft Office which she purchased earlier
My wife has Microsoft Office which she purchased earlier this year on her computer. … read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
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I install the office 2016 home and student version and I
I install the office 2016 home and student version and I chose not to signin to the office 365, but every time I start Word, Excel, PPT, it shows a sign in product notice. I do I get rid of it? … read more
Mr.Med
Mr.Med
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About an hour ago I renewed my Officd 365 rental. You set me
About an hour ago I renewed my Officd 365 rental. You set me up for the higher price,but it should be $69.99 fpr one person usage. Can you fix this … read more
Byron
Byron
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We have a corporate account and have no way to access the
We have a corporate account and have no way to access the account. I am expereinceomg issues with three email addresses … read more
bbao
bbao
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I am running a small Law Firm and have my own domain name
Hello, I am running a small Law Firm and have my own domain name (legal-nomads.com) with my professional email address using this domain name. I currently have access to this email via securees15.sgcp… read more
bbao
bbao
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I have a subscription to Microsoft Office 365 Personal that
I have a subscription to Microsoft Office 365 Personal that is due to re-new today. Some months ago, my computer (MacPro)crashed. I am now sharing my husbands computer (MacBook Air). He also has an ac… read more
Pete
Pete
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Bachelor's Degree
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I activated a Microsoft Office 2016 on a computer but
I activated a Microsoft Office 2016 on a computer but everytime I open Word or Excel it gives me an activation window. Then I click next and it says something like can't activate because your activati… read more
Bryan
Bryan
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Justine, Here. I have installed Office 365 Personal but
Hello Justine, Edward Here. I have installed Office 365 Personal but cannot get any of the Items. Need help. … read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
22,774 satisfied customers
At the moment we are using Microsoft Office for our emails
Hello Pearl, at the moment we are using Microsoft Office for our emails only, but I want to get the office onto a shared calendar, but also allow us to have personal calendars. How do I start? … read more
Kris R
Kris R
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I am trying to load my new Win 10 Home- I inserted the USB
I am trying to load my new Win 10 Home- I inserted the USB into device port - Powered on my computer - then it say configure it to boot fro USB drive - How do I do that ?!?!?!?!? … read more
Byron
Byron
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Recently purchased Office 356 but cannot get word documents
recently purchased Office 356 but cannot get word documents out of word and onto desk top … read more
QCIHDTM
QCIHDTM
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I purchased Microsoft 365 two or three years ago. I went to
I purchased Microsoft 365 two or three years ago. I went to activate it again this year and it says the program I have is not associated with my email address. I have not changed my email address in 3… read more
Richard
Richard
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IT Manager, Consultant
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I would like to download to my ipad Microsoft power but it
I would like to download to my ipad Microsoft power BI but it comes up with the attached message? I have an email account that I set up with Godaddy. I have spoken to them and they say they dont stop … read more
Josh
Josh
It Support Specialist
Associate Degree
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I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
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Cody
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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