Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

Within the last 24 hours I purchased a domain and want to…

Customer Question
Within the last 24...

Within the last 24 hours I purchased a domain and want to set up a Microsoft 365 account. What is my next step?

Technician's Assistant: What application are you using?

Windows 10. Is that the right answer? :) Windows 10

Technician's Assistant: Have you installed any updates recently?

My computer tells me when to install updates. I usually don't initiate them myself. What should I do?

Technician's Assistant: The Microsoft Office Technician will be able to walk you through that. Anything else you want the Microsoft Office Expert to know before I connect you?

Don't think so.

Submitted: 2 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 17 minutes by:
6/1/2018
Microsoft Office Technician: Mr.Med, Other replied 2 months ago
Mr.Med
Mr.Med, Other
Category: Microsoft Office
Satisfied Customers: 2,279
Experience: Microsoft Office expert
Verified

Hi, I'm Mr.med. Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Mr.Med, Other replied 2 months ago

I'm sorry about the issue, Did you install Microsoft Office 365?

Ask Your Own Microsoft Office Question
Customer reply replied 2 months ago
No. I simply purchased the domain, created an email address and PW
Customer reply replied 2 months ago
No, if you give me instructions, I can do it myself.
Microsoft Office Technician: Mr.Med, Other replied 2 months ago

What email service are you using ?

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Mr.Med, Other replied 2 months ago

Please feel free to ignore the offers for Additional Services. They are automatically sent by the website.

Ask Your Own Microsoft Office Question
Customer reply replied 2 months ago
At the moment I am using Yahoo.
Microsoft Office Technician: Mr.Med, Other replied 2 months ago

Please follow the step by step instructions in the link below and let me know the results

https://support.office.com/en-us/article/add-an-email-account-to-outlook-6e27792a-9267-4aa4-8bb6-c84ef146101b

Thank you

Ask Your Own Microsoft Office Question
Customer reply replied 2 months ago
Let's terminate this session now. I am not feeling comfortable about being immediately solicited for more services. I'd like a refund for the $5. Sorry.
Microsoft Office Technician: Mr.Med, Other replied 2 months ago

Please don't rate my answer, I will report this question for refund

Thank you

Ask Your Own Microsoft Office Question
Customer reply replied 2 months ago
Agreed! Thanks.
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mr.Med Your Own Question
Mr.Med
Mr.Med
Mr.Med, Other
Category: Microsoft Office
Satisfied Customers: 2,279
2,279 Satisfied Customers
Experience: Microsoft Office expert

Mr.Med is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
My wife has Microsoft Office which she purchased earlier
My wife has Microsoft Office which she purchased earlier this year on her computer. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
I install the office 2016 home and student version and I
I install the office 2016 home and student version and I chose not to signin to the office 365, but every time I start Word, Excel, PPT, it shows a sign in product notice. I do I get rid of it? … read more
Mr.Med
Mr.Med
Other
2,279 satisfied customers
About an hour ago I renewed my Officd 365 rental. You set me
About an hour ago I renewed my Officd 365 rental. You set me up for the higher price,but it should be $69.99 fpr one person usage. Can you fix this … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
We have a corporate account and have no way to access the
We have a corporate account and have no way to access the account. I am expereinceomg issues with three email addresses … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am running a small Law Firm and have my own domain name
Hello, I am running a small Law Firm and have my own domain name (legal-nomads.com) with my professional email address using this domain name. I currently have access to this email via securees15.sgcp… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am pretty sure that I am signed up with microsoft 365
Hello, I am pretty sure that I am signed up with microsoft 365 with***@******.***. It is saying my account with***@******.*** is cxld due to non payment. I need microsoft 365 for school. can you help … read more
Cody
Cody
Computer Science
2,427 satisfied customers
Using Microsoft 10 purchased about 1 year ago. Microsoft 10,
Word purchased about a year ago (1 shot use) now has a weird symbol I can not get rid of on a new page. Space bar use results in a series of periods. Everyword typed is hyphenated with the next word. What settings are required? … read more
Cody
Cody
Computer Science
2,427 satisfied customers
I have a subscription to Microsoft Office 365 Personal that
I have a subscription to Microsoft Office 365 Personal that is due to re-new today. Some months ago, my computer (MacPro)crashed. I am now sharing my husbands computer (MacBook Air). He also has an ac… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,131 satisfied customers
Purchased 365, can't install? 365? Tried, I have product
purchased 365, can't install? JA: What application are you using? Customer: 365? JA: Have you installed any updates recently? Customer: no, tried, I have product key? JA: Anything else you want the Mi… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
I activated a Microsoft Office 2016 on a computer but
I activated a Microsoft Office 2016 on a computer but everytime I open Word or Excel it gives me an activation window. Then I click next and it says something like can't activate because your activati… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Justine, Here. I have installed Office 365 Personal but
Hello Justine, Edward Here. I have installed Office 365 Personal but cannot get any of the Items. Need help. … read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor\u0027s Degree
990 satisfied customers
At the moment we are using Microsoft Office for our emails
Hello Pearl, at the moment we are using Microsoft Office for our emails only, but I want to get the office onto a shared calendar, but also allow us to have personal calendars. How do I start? … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am trying to load my new Win 10 Home- I inserted the USB
I am trying to load my new Win 10 Home- I inserted the USB into device port - Powered on my computer - then it say configure it to boot fro USB drive - How do I do that ?!?!?!?!? … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
411 satisfied customers
Recently purchased Office 356 but cannot get word documents
recently purchased Office 356 but cannot get word documents out of word and onto desk top … read more
QCIHDTM
QCIHDTM
Vocational, Technical or Trade Scho
513 satisfied customers
I purchased Microsoft 365 two or three years ago. I went to
I purchased Microsoft 365 two or three years ago. I went to activate it again this year and it says the program I have is not associated with my email address. I have not changed my email address in 3… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,474 satisfied customers
I would like to download to my ipad Microsoft power but it
I would like to download to my ipad Microsoft power BI but it comes up with the attached message? I have an email account that I set up with Godaddy. I have spoken to them and they say they dont stop … read more
Josh
Josh
It Support Specialist
Associate Degree
5,157 satisfied customers
I cannot activate Word as I have forgotten my password.
I cannot activate Word as I have forgotten my password. Microsoft sent me a code but that doesn't work either. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
Computer Science
2,427 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x