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Word continues to open successive copes of the same

Customer Question
Word continues to open...

Word continues to open successive copes of the same recovered document.

Technician's Assistant: Is your Word file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?

Yes, saved to Dropbox

Submitted: 2 months ago.Category: Microsoft Office
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Answered in 18 minutes by:
5/31/2018
Microsoft Office Technician: John Castle, Technical Support replied 2 months ago
John Castle
John Castle, Technical Support
Category: Microsoft Office
Satisfied Customers: 1,065
Experience: IT Trainer at QA
Verified

Hi

Would you be able to tell me what account this is for?

Thanks

John

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