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Using office 365. MS publisher. Just installed with office…

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Using office 365

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MS publisher

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Trying to print newsletter with 200 files in mail merge. document won't print unless in PDF and then names & addresses wont print on document

Submitted: 2 months ago.Category: Microsoft Office
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Customer reply replied 2 months ago
mail merge in publisher does not work in office 365
Answered in 2 minutes by:
5/31/2018
Microsoft Office Technician: Jess M., Computer Support Specialist replied 2 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 8,128
Experience: Computer Software Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Are you doing the Mail Merge in Publisher or on MS Word?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Customer reply replied 2 months ago
Windows 10
MS publisher
Microsoft Office Technician: Jess M., Computer Support Specialist replied 2 months ago

Have you used Publisher before for Mail Merge and it worked? And suddenly it stopped working?

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Customer reply replied 2 months ago
No
Microsoft Office Technician: Jess M., Computer Support Specialist replied 2 months ago

Thank you for that confirmation. By Mail Merge, do you want to print address labels on stickers like Avery?

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Customer reply replied 2 months ago
Please end this. Refund $5 please
Microsoft Office Technician: Jess M., Computer Support Specialist replied 2 months ago

I respect your decision to discontinue. Here is the link about refunding:

http://ww2.justanswer.com/help/how-can-i-request-refund

Thank you for using our service. If you need assistance in the future, you can contact me here any time.

Best regards,

Jess

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