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I purchased a Mac Book Pro and picked it up on 9-14. I also
I purchased a Mac Book Pro and picked it up on 9-14. I also purchased Office 365 which I downloaded to the machine on 9-18. My computer crashed at some point (I was gone) . I restarted it and on Satur… read more
Justin Johnson
Justin Johnson
Owner
2,931 satisfied customers
I bought Office 365 years ago, online. My old computer died.
I bought Office 365 years ago, online. My old computer died. I do not have a key code or any other information on the purchase. Is there any way that I can transfer my product to my new computer? … read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
I have 365 with 5 users. I have misplaced my account number
Hello. I have 365 with 5 users. I have misplaced my account number as I need to add one person to my account. can you help me? … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
Office 365 seems to be running much slower than excel 2010.
office 365 seems to be running much slower than excel 2010 … read more
bbao
bbao
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74 satisfied customers
My husband had Microsoft 365. He died. I can not get into
My husband had Microsoft 365. He died. I can not get into his email account. I have been unsuccessful in resetting the password. It is my understanding that his Microsoft 365 became inactive (expired?… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I'm installing Grammarly to my word. I've already installed
hi, I'm installing Grammarly to my word. I've already installed it on my laptop but it seems I can't add-in on the word the top-ups says that the Microsoft office is not supported by my laptop? … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I recently downloaded Office 365 for my Mac and I am
Hello, I recently downloaded Office 365 for my Mac and I am disappointed that it takes about 10 seconds for any of the applications to open. I am also not sure whether I got 365 or 2016 versions as th… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need to active a new download of microsoft office
I need to active a new download of microsoft office purchased through my former employer's program … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,047 satisfied customers
We purchased a new computer from Best Buy. At the time of
We purchased a new computer from Best Buy. At the time of purchased we also had Microsaoft 365 Personal 365. The first problem is it was to be forever not 365 days. I know you cannot help with that is… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
When I was in Calgary recently visiting out son i purchased
when I was in Calgary recently visiting out son i purchased a card at Staples to renew my Office suite 365 on two computers, Now that I am at home I can't find the card and suspect that my wife threw … read more
Engineer John C.
Engineer John C.
Bachelor's Degree
3,230 satisfied customers
Install in new iPad. 11.2.1. New subscription office 365. I
I have an existing subscription to February on other products.… read more
Richard
Richard
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IT Manager, Consultant
14,656 satisfied customers
I want to play my Microsoft PowerPoint presentations that
I want to play my Microsoft PowerPoint presentations that are created on my desk top computer on my IPAD. I have an older IPAD 3. I may want to invest in a new IPAD PRO if it would work better for my … read more
Michelle
Michelle
Manager operations
Bachelor's Degree
2,580 satisfied customers
My Office 365 expired on Oct 1. I ordered replacement with
My Office 365 expired on Oct 1. I ordered replacement with Office 365 Personal version. I bought this at Microsoft.com around Oct. 3rd. All I have is an order #. Where is my Office 365? Is it schedule… read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
880 satisfied customers
I am trying to renew my Microsoft 365 which expires
I am trying to renew my Microsoft 365 which expires tomorrow. Need to provide up dated information on my credit card acct. # … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
974 satisfied customers
I just got s new iPad Pro 12 inch for Christmas and
Hi, I just got s new iPad Pro 12 inch for Christmas and subscribed to Excel 365 use on it. My question is, is there a was to default the Apple pen to always be in the 'Select Objects' mode, so that a … read more
Quiksilver07070
Quiksilver07070
Remote Technical Support
Associate Degree
410 satisfied customers
We do not have a cell phone so do not have Text capability;
We do not have a cell phone so do not have Text capability; therefore, we are unable to receive the necessary code from Microsoft to access our Microsoft account to pay for Home Office 365 subscriptio… read more
Expert
Expert
18 satisfied customers
I purchased Microsoft office 365 home, have misplaced or
I purchased Microsoft office 365 home, have misplaced or lost item. I returned to Best Buy where I purchased the item and was told to call Microsoft and give serial number and can obtain code to set u… read more
Cody
Cody
Computer Science
2,564 satisfied customers
I need a confirmation ID in order to move MS office from the
I need a confirmation ID in order to move MS office from the old laptop to my new one. Can you provide that to me, please?… read more
Jason Jones
Jason Jones
AAS Information Technology
11,345 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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