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May 5, 2018, I graduated from Belmont University, Nashville,
May 5, 2018, I graduated from Belmont University, Nashville, Tennessee. I received an email this morning stating my subscription/access is no longer available. How do I renew my subscription to Micros… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
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Recently when I open a Word document or want to save a new
Recently when I open a Word document or want to save a new one I get a pop-up box that says, "Word cannot open the document: user does not have access privileges (file name)" … read more
bbao
bbao
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I have renewed my MS Office 365, I think, but it is still
I have renewed my MS Office 365, I think, but it is still not installed. What do I need to do? … read more
Jeff Ray
Jeff Ray
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I am using Windows 10. One day, without asking me, all my MS
I am using Windows 10. One day, without asking me, all my MS Word 2010 files appeared in a new format which I was asked to pay for. I DON'T WANT A NEW FORMAT!! I want to keep MS Word 2010. I CAN work,… read more
John Castle
John Castle
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My I-Mac shut down because of a power outage. When My
My I-Mac shut down because of a power outage. When My original subscription to Office 365 expired in July 2017, I started a new subscription for Office 365 Personal. Now, I can't get back into word be… read more
bbao
bbao
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My computer did an automatic update for Word and Excel and
My computer did an automatic update for Word and Excel and the new version requires a subscription and I cannot access any of my documents. I can't print or edit. When I tried to activate the subscrip… read more
Jess M.
Jess M.
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I'm trying to use my word program but it says my account has
i'm trying to use my word program but it says my account has expired! you just with drew my monthly fee of $10.76 on 03/05/18. Whats going on? … read more
bbao
bbao
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I have had Microsoft Word on my MAC for several years. In
I have had Microsoft Word on my MAC for several years. In that time there have been several software updates, which I have downloaded. Since the last download, although I can see my files, and can ope… read more
Jess M.
Jess M.
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I am attempting to save a Word document. First it told me I
I am attempting to save a Word document. First it told me I couldn't since it was in use. Now it says that Microsoft Office is not responding. Any re-start or closing may lose the document. This has h… read more
technicalcat
technicalcat
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My Microsoft Word 2016 won't load "cant find exe file"
my Microsoft Word 2016 won't load "cant find exe file" prompt. Bought it in July 2017 with new computer … read more
Jess M.
Jess M.
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I have been typing several documents in MS Word 2016, but
I have been typing several documents in MS Word 2016, but what I see on my screen is in miniscule type--about 4 point. How can I get it up to a level I can see? … read more
Kamil Anwar
Kamil Anwar
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Bachelor's Degree
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I DON'T RECALL MY LIC. # TO REACTIVATE MICROSOFT WORD 2016.
I DON'T RECALL MY LIC. # TO REACTIVATE MICROSOFT WORD 2016. … read more
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bbao
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I got a renewal notice for office 365- after several
I got a renewal notice for office 365- after several attempts I keep getting told I'm locked out for using wrong pins ,wrong account , wrong passwords etc and to go back and try to use my previous pro… read more
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Jess M.
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I have trouble trying to get into my Microsoft account. It
I have trouble trying to get into my Microsoft account. It seems I unintentionally renamed my(###) ###-####account. … read more
Cory
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EXCELL (1) Problem executing the IF functions. Charges
EXCELL (1) Problem executing the IF functions. Charges charges minus the credit = results Credits Text Results If results = 0- text “Credit” “Balance Forward” If results = >0 -0- (2) Source Work Bo… read more
Pete
Pete
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I had a subscription to Office 365, which would have expired
I had a subscription to Office 365, which would have expired in August. In July, I had a very important paper to type up, and Word wouldn't open. I contacted MS customer support, and after going throu… read more
Viet - Computer Tech
Viet - Computer Tech
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I am using MS Office Home and business 2010. My Word docs
I am using MS Office Home and business 2010. My Word docs are “.docs” My legal counsel office sends word documents to me which are also “.docx” but when I open them or print them extraneous characters… read more
DrKlahn
DrKlahn
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Bachelor's Degree
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Why, when I create a document using Lotus Wordpro or Open office
Why, when I create a document using Lotus Wordpro or Open office and save it in .doc format, then email to a recipient, does the recipient, if opening the document using MS Office get an entirely bogu… read more
The-PC-Guy
The-PC-Guy
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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