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Office 365 will not load with key from Best Buy on Friday...

Customer Question
Office 365 will not...

Office 365 will not load with key cod from Best Buy on Friday... I get message the key code is not in data base. To call I connect solution LLc and these people can fix the apparent malware and load Office 365 for a price of $249.99

Technician's Assistant: What application are you using?

Windows 10 attempting to load Office 354

Technician's Assistant: Have you installed any updates recently?

Few days ago...all went fine.

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

I bought this office 365 for the 5 computer setup

Submitted: 2 months ago.Category: Microsoft Office
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Answered in 4 minutes by:
5/28/2018
Microsoft Office Technician: Mr.Med, Other replied 2 months ago
Mr.Med
Mr.Med, Other
Category: Microsoft Office
Satisfied Customers: 2,295
Experience: Microsoft Office expert
Verified

Hi, I'mCustomer Welcome to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

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Microsoft Office Technician: Mr.Med, Other replied 2 months ago

I'm sorry about the issue, Would you like me to set up a remote session, which will allow me to connect directly to your screen and assist you quickly with this issue?

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Customer reply replied 2 months ago
NO THANKS... I WISH TO GET MY $5.00 BACK BEFORE THIS SCREEN
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