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I lost all of my data on my laptop pc last Friday afternoon
I lost all of my data on my laptop pc last Friday afternoon and I had to do a Carbonite Restore. That process appears to be finished and I need to get all of my programs back. I believe Office 365 can… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,774 satisfied customers
How can I retrieve my MS Office personal 365 product code?
how can I retrieve my MS Office personal 365 product code? … read more
Benjie Marquez
Benjie Marquez
Technical Support
Bachelor's Degree
218 satisfied customers
When i bought my computer about three weeks ago i also
when i bought my computer about three weeks ago i also bought microsoft 365 office but when i installed it on my computer it said i already have office on two computers. … read more
Hema Malini
Hema Malini
B Tech
214 satisfied customers
I bought an Offiice 365 personal subscription at Staples,
I bought an Offiice 365 personal subscription at Staples, entered the 25 digit code and ran in to problems with loading the program because of virus. the code was accepted and now need to get the prog… read more
John
John
System/Network administrator
High School or GED
2,659 satisfied customers
I bought Office 365 years ago, online. My old computer died.
I bought Office 365 years ago, online. My old computer died. I do not have a key code or any other information on the purchase. Is there any way that I can transfer my product to my new computer? … read more
Jason Jones
Jason Jones
AAS Information Technology
11,352 satisfied customers
Am wanting to order 365 Home however have a question prior
Am wanting to order 365 Home however have a question prior to doing so -had it on my computer some time ago and had to cancel it-----as far a I know I do not have Microsoft 365 on my system now...woul… read more
Senthil
Senthil
Sr. IT Analyst
BE
169 satisfied customers
I reactivated my Microsoft Office 365 with Geek squad,,
I reactivated my Microsoft Office 365 with Geek squad,, March 22, 2018, Apparently the payment information has not reached Microsoft. I am unable to use programs. Ive enter a key code from my original… read more
Michael T
Michael T
1,603 satisfied customers
I purchased Microsoft Office from Best Buy about two months
I purchased Microsoft Office from Best Buy about two months ago and when I got time to access and load it I have misplaced my 'key'. How can I get me key from Microsoft? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Just bought a laptop on Friday and do not have a product
Just bought a laptop on Friday and do not have a product code for office and threw the receipt away Friday... help me to activate Office 365 pleSe … read more
John
John
System/Network administrator
High School or GED
2,659 satisfied customers
I bought a pre-paid card for Microsoft Office for Mac 365,
I bought a pre-paid card for Microsoft Office for Mac 365, which has been activated, but I was unable to read all the characters of the code when I scratched the card as instructed. I wanted to get th… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
Computer Science
2,570 satisfied customers
I had office home and student 2007 on my computer but had to
I had office home and student 2007 on my computer but had to replace it. I don't have the key for my discs so I will have to buy a new office program. I am confused. What is the difference in 365, 201… read more
technicalcat
technicalcat
Computer Science
1,625 satisfied customers
Had a problem resolved by your computer tech Viet 5 days ago
Hi there, had a problem resolved by your computer tech Viet 5 days ago which has partly recurred. Problem related to me installing EMET 5.5, which prevented me using any of the Office 365 apps or Adob… read more
Brandon Smith
Brandon Smith
BA
3 satisfied customers
My Microsoft 365 needs to be re-activated and the initial
My Microsoft 365 needs to be re-activated and the initial activation card is telling me to contact Best Buy. Please help. ***** *****… read more
caraleneK
caraleneK
Service Manager
1,886 satisfied customers
When I open MS Word or Excel I get a Microsoft message saying
When I open MS Word or Excel I get a Microsoft message saying my product is not registered and I must register it within 15 days or I probably won't be able to use Word or Excel. A year ago malware fr… read more
Robert M.
Robert M.
Bachelor's Degree
3,571 satisfied customers
how do you download office 365 home premium? I already went
how do you download office 365 home premium? I already went to office setup and can't figure it out.… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
2,958 satisfied customers
I'm tearing my hair out. Help. I have a new Samsung
Hello I'm tearing my hair out. Help. I have a new Samsung Ultrabook and bought the product key for Office 365 with it. I finally found where to enter this but I was told to verify my (AOL) e-mail addr… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,774 satisfied customers
Recently my Windows 7 O/S became corrupt and my system would
Recently my Windows 7 O/S became corrupt and my system would not boot. I won't go through all the efforts I went to, but I finally got the system to reboot by restoring it to the original factory sett… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,700 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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