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I have a 365 account, and I am just trying to add it to my…

Customer Question
Hi, I have a...

Hi, I have a 365 account, and I am just trying to add it to my notebook computer, and I am being asked 1900 questions about every imaginable Microsoft program I ever used since 1990. I need a simple solution.

Technician's Assistant: What's the brand/model and Operating System (OS) of your laptop?

I have an Apple MacBook Pro. I have Microsoft 365 on some computers already

Technician's Assistant: What Operating System (OS) are you running on your MacBook Pro?

High Sierra 10.13.4

Technician's Assistant: How long has this been going on with your MacBook Pro? What have you tried so far?

I have an office version from when I bought the computer, but I would like to add it to my Office 365, to get the upgrades to the newer versions

Technician's Assistant: Anything else you want the Mac Expert to know before I connect you?

That is all I want. Simple

Submitted: 2 months ago.Category: Microsoft Office
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Answered in 11 hours by:
5/28/2018
Microsoft Office Technician: Harry, Tech replied 2 months ago
Harry
Harry, Tech
Category: Microsoft Office
Satisfied Customers: 2,821
Experience: IT at Justanswer
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