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I bought microsoft office 2010 in 2016 now its saying that…

Customer Question
I bought microsoft office...

I bought microsoft office 2010 in 2016 now its saying that its not valid

Technician's Assistant: What application are you using?

What do u mean not sure about application

Technician's Assistant: The Microsoft Office Technician will be able to walk you through that. Have you installed any updates recently?

No dont think so

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No thank you

Submitted: 2 months ago.Category: Microsoft Office
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Answered in 22 minutes by:
5/2/2018
Microsoft Office Technician: bbao, IT Consultant replied 2 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,808
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
How did your purchase your 2010 and 2016? From Microsoft site or from physical retail shop(s)?
Ask Your Own Microsoft Office Question
Customer reply replied 2 months ago
I purchased it from the site
Microsoft Office Technician: bbao, IT Consultant replied 2 months ago

If you purcahse both 2010 and 2016 directly from Microsoft website, then you should have a Microsoft account.

Please click HERE to login at office.com using your Microsoft account and review your licenses there.

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