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My Office 365 personal subscription expired on 10-6-2018. I
My Office 365 personal subscription expired on 10-6-2018. I realize not having the programs will hamper me big time using the documents I have stored using the software. What can I do today? … read more
Cody
Cody
Computer Science
2,572 satisfied customers
I have Office for Mac 2011 installed from a DVD on old
I have Office for Mac 2011 installed from a DVD on old computer. Have purchased a new MacBook and want to purchase the new Office 365 for Home. I'm ready to buy but have no idea how to migrate date fr… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I purchased Office 365 12/13/2017 for 74.71 and it does not
I purchased Office 365 12/13/2017 for 74.71 and it does not work on my PC anymore. … read more
John
John
System/Network administrator
High School or GED
2,661 satisfied customers
I have timely done my Office 365 subscription monthly
I have timely done my Office 365 subscription monthly payment of $69.99 on February 27, 2018. I had Office 365 downloaded for my three home computers. Lately I had tried to make the next needed recove… read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,294 satisfied customers
I purchased Microsoft Office for use on a Mac, but I don't
I purchased Microsoft Office for use on a Mac, but I don't seem to be able to open files or Word itself. Can you help? … read more
Christopher Love
Christopher Love
98 satisfied customers
I'm on an Apple MacBook Air. I purchased Microsoft Office
Hi I'm on an Apple MacBook Air. I purchased Microsoft Office some time ago and have used Word for all my word processing. Yesterday I got an alert from Apple that I had upgrades available. Clicked on … read more
John Castle
John Castle
BSC in Computing Network Management and Design
808 satisfied customers
I was accessing 365 from my university as faculty but I keep
I was accessing 365 from my university as faculty but I keep getting a message that my settings are out of date. Does this mean that my university is no longer offering 365 to staff? … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
I am told that you cannot verify my subscription. I tried to
I am told that you cannot verify my subscription. I tried to access my account but could not decipher the letters and numbers in the area where you check to see if I am a machine...............I wish … read more
Cody
Cody
Computer Science
2,572 satisfied customers
I migrated my computer with a new one and I had micro soft
I migrated my computer with a new one and I had micro soft office on my old computer and. when I opened my new computer that was migrated from my old computer the new computer was asking for a key to. open up my Microsoft office app … read more
technicalcat
technicalcat
Computer Science
1,625 satisfied customers
I bought a new mac and want to install office 365, which I
I bought a new mac and want to install office 365, which I purchased. I typed in the code, but it wansnt' recognized … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Need help to activate--- Office 2016 for MacBook Air. Not
I can't even open powerpoint or word , et without d … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Ihave an email that my 365 printer prgram expires in arly
Ihave an email that my 365 printer prgram expires in arly May 2018.I need my log in name and password. I cant find it any ware. I have all others but. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I just bought a new subsription to the Microsoft office 365-
I just bought a new subsription to the Microsoft office 365- early march 2018. for some reason it will not accept the code on the back of my purchase. can someone that speaks English please help me … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I reactivated my Microsoft Office 365 with Geek squad,,
I reactivated my Microsoft Office 365 with Geek squad,, March 22, 2018, Apparently the payment information has not reached Microsoft. I am unable to use programs. Ive enter a key code from my original… read more
Michael T
Michael T
1,621 satisfied customers
I was just charged for OFFICE365. I have never had it on my
I was just charged for OFFICE365 . I have never had it on my computer. Nor do I want it. I was charged $106.09 on 12-20-2018 please refund my money. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,323 satisfied customers
I have just set up a new MacBook Air, and need to activate
I have just set up a new MacBook Air, and need to activate Microsoft Office. … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
Computer Science
2,572 satisfied customers
I have a copy of Microsoft Office Professional 2013 on my Windows
I have a copy of Microsoft Office Professional 2013 on my Windows 8.1 PC & my Windows 8.1 phone. I have recently purchased an ultra-book which I'd like to be able to use MS Office on. What is the most… read more
Dustin
Dustin
Support Technician
8,066 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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