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NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
Experience:  I have been using Office Pro for 10 years and implemented applications for business use.
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My Microsoft office dissappeared....I was paying 7.34 per

Customer Question

My Microsoft office dissappeared....I was paying 7.34 per month
JA: What application are you using?
Customer: Microsoft Office 365
JA: Have you installed any updates recently?
Customer: There are no messages telling me to update
JA: Anything else you want the Microsoft Office Expert to know before I connect you?
Customer: Just want to continue using Microsoft Office as in the past
Submitted: 7 months ago.
Category: Microsoft Office
Expert:  Viet -MS Office Tech replied 7 months ago.

Hi,
I'm sorry about the issue. Do you have Windows 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

Customer: replied 7 months ago.
Windows 10
Expert:  Viet -MS Office Tech replied 7 months ago.

Can you please click on Start (the windows logo), then then scroll down, then do you see Excel or Microsoft Office or Word showing there?

Please reply at the box below. Thank you,

Expert:  Viet -MS Office Tech replied 7 months ago.

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.