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My Microsoft office dissappeared....I was paying 7.34 per…

Customer Question
My Microsoft office dissappeared....I...

My Microsoft office dissappeared....I was paying 7.34 per month

Technician's Assistant: What application are you using?

Microsoft Office 365

Technician's Assistant: Have you installed any updates recently?

There are no messages telling me to update

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Just want to continue using Microsoft Office as in the past

Submitted: 3 months ago.Category: Microsoft Office
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Answered in 1 minute by:
4/3/2018
Microsoft Office Technician: Viet -MS Office Tech, Computer Support Specialist replied 3 months ago
Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 40,809
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
Verified

Hi,
I'm sorry about the issue. Do you have Windows 7, 8, 10, or Mac computer?
Please reply at the box below. Thank you,

Ask Your Own Microsoft Office Question
Customer reply replied 3 months ago
Windows 10
Microsoft Office Technician: Viet -MS Office Tech, Computer Support Specialist replied 3 months ago

Can you please click on Start (the windows logo), then then scroll down, then do you see Excel or Microsoft Office or Word showing there?

Please reply at the box below. Thank you,

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Viet -MS Office Tech, Computer Support Specialist replied 3 months ago

It looks like you are not there. We can schedule another time.

When you are available, please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

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