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I am having difficulty getting an account for my recent

Customer Question
I am having difficulty...

I am having difficulty getting an account for my recent purchase of 'office 365' - My cell phone does not accept texts - so the process seems only available for texts

Technician's Assistant: What's the brand/model and Operating System (OS) of your smartphone?

The text capabilities are turned off

Technician's Assistant: How long has this been going on with your smartphone? What have you tried so far?

I tried on sat and today - very frustrating

Technician's Assistant: Anything else you want the Smartphone Expert to know before I connect you?

I do not want texting - old fashioned

Submitted: 3 months ago.Category: Microsoft Office
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Customer reply replied 3 months ago
office 365 has been downloaded but i can't open it
Customer reply replied 3 months ago
my cell # is(###) ###-####if calling me would help break this logjam
Customer reply replied 3 months ago
is somebody actually working on this ?
Answered in 8 hours by:
4/2/2018
Microsoft Office Technician: bbao, IT Consultant replied 3 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,808
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Do you actually mean you can’t receive a verification code from Microsoft against your Microsoft accout? FYI - any cell phone can receive text message. Again, any.
Can you please let me know your Microsoft account and your cell phone’s brand name and model number? Thanks.
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