Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

The formating in my microsoft word on my MAC just went

Customer Question
The formating in my...

The formating in my microsoft word on my MAC just went crazy.......wrong font, no borders, and will not allow me to download previos documents I have written in a proper format. Can I SPEAK with person??

Technician's Assistant: When did you last update Word?

I do not know

Technician's Assistant: What have you tried so far with your Word?

I updated my whole Mac to High SIerra.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I do not think so

Submitted: 3 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Customer reply replied 3 months ago
Are you going to call me?
Answered in 41 minutes by:
3/30/2018
Microsoft Office Technician: Michael, Computer Software Engineer replied 3 months ago
Michael
Michael, Computer Software Engineer
Category: Microsoft Office
Satisfied Customers: 283
Experience: Senior Consultant & Chief Engineer in systems development environments
Verified

Hi, My name is***** to JustAnswer.com. To make sure I don't miss anything, please give me a minute to review your question.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Michael, Computer Software Engineer replied 3 months ago

sure where r u located at? and ur phone number. please.

Ask Your Own Microsoft Office Question
Microsoft Office Technician: Michael, Computer Software Engineer replied 3 months ago

Are you there? Do you still have any questions?

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
I have Microsoft Office on my MAC Pro. WORD has been
I have Microsoft Office on my MAC Pro. WORD has been malfuntioning and I can not open any of the documents I have on the WORD site. I need this corrected now. … read more
John Lohr
John Lohr
Owner / Technology Specialist
Teaching Certification
721 satisfied customers
What is the difference between Pages(iWork) program and
What is the difference between Pages(iWork) program and Microsoft Word? I am looking for the feature of Formatting Palette as opposed to Format Painter? This was suggested by a site I am trying to use… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
How may template lines be removed? Word 365 for Mac. Good
Good question. My presumption is the last time a message from Microsoft indicated an update was available. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
51 satisfied customers
I have microsoft office for mac 2011 on my wife's machine,
I have microsoft office for mac 2011 on my wife's machine, she just got a new machine and to resume w/ microsoft office on this new machine we need our product key and w/ jobs we've had to move too ma… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I bought a new Mac desktop and I was called 3 times to renew
I bought a new Mac desktop and I was called 3 times to renew my license. When Word disappeared, the number I was to call is inoperative. I own Office:Word for Mac 2011for 3 users. This happened once b… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I recently downloaded an updated version of High Sierra on
I recently downloaded an updated version of High Sierra on my Mac and now my Microsoft word for Mac is misbehaving … read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I'm trying to create Hyperlinks in a word document. They
Hi, I'm trying to create Hyperlinks in a word document. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I need tech support to work with Microsoft for Mac. I need
I need tech support to work with Microsoft for Mac. I need to find out how to use clip art, download a picture, and transfer it to a Word document. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I received a phone call from someone saying my three years
I received a phone call from someone saying my three years of Microsoft Word was done and I needed to purchase a new Word. The person gave me a phone number to call but I must have copied it down wron… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Microsoft word for 2011 all of a sudden will not open any
Microsoft word for 2011 all of a sudden will not open any documents. It closes immediately and says Microsoft has encountered a problem. The problem appears to be limited to documents stored in OneDri… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I recently switched from PC to iMac.I wanted to use Word
I recently switched from PC to iMac.I wanted to use Word instead of Pages so I downloaded an app from the Apple Apps store called Document writer which had a Word icon on it. I have been going crazy a… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
I am a mac user. Trying to find a previous version of a word
I am a mac user. Trying to find a previous version of a word document. … read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
I have a Microsoft Word for Mac 2011 document with a whole
I have a Microsoft Word for Mac 2011 document with a whole page border probably set up in a style that I want to change the color. I didn't create the document originally. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,463 satisfied customers
I'm collaborating on a small group newsletter with a friend.
I'm collaborating on a small group newsletter with a friend. She is working on a PC using MS Word 2008, I'm on a Mac using a newer version of MS Word (15.31). I'm trying to copy and paste one page (te… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can I convert hand written printing to Microsoft Word Text?
Can I convert hand written printing to Microsoft Word Text? I am scanning some material I wrote by hand, and I want to scan it to Microsoft Word, so that I can edit it.… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
I am using Word 2010, and I cannot get text boxes to copy and
I am using Word 2010, and I cannot get text boxes to copy and paste from one document to another without the format changing and I can't even edit it properly--particularly the line spacing. I know it… read more
Daniel
Daniel
Bachelor\u0027s Degree
1,568 satisfied customers
I am developing a multiple page document with a table of
I am developing a multiple page document with a table of multiple columns and multiple rows. The table is existing now. I went back to the beginning of the document to format line numbering. When I cl… read more
Steve Herrod
Steve Herrod
Senior Customer Care Engineer
Master\u0027s Degree
882 satisfied customers
I have created a MS Word document as a calendar for a group
I have created a MS Word document as a calendar for a group for a number of years. I notice that the one I have saved this year has a different icon which shows it is "Macro-enabled". I have no idea w… read more
Dustin
Dustin
Support Technician
2,887 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x