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Trying to load Microsoft windows 10 update getting error…

Customer Question
Trying to load Microsoft...

Trying to load Microsoft windows 10 update getting error code ox8007001f

Technician's Assistant: What device or product does this involve?

Hp labtop

Technician's Assistant: What Microsoft model do you have?

Model15

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

I tried loading it for a coupe months because they said I need it for micsosoft security updates

Submitted: 3 months ago.Category: Microsoft Office
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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Answered in 35 minutes by:
3/30/2018
Microsoft Office Technician: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified
Hello. My name is ***** ***** I will be assisting you today.
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Microsoft Office Technician: Cody, Senior Systems Administrator replied 3 months ago
Can I remotely connect to your computer, so I can troubleshoot this issue with you?
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Microsoft Office Technician: Cody, Senior Systems Administrator replied 3 months ago

sent offer

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