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My microsoft Office pirture manager distorts the photos i…

Customer Question
My microsoft Office pirture...

My microsoft Office pirture manager distorts the photos i try to open

Technician's Assistant: What application are you using?

Microsoft Office Picture Manager

Technician's Assistant: Have you installed any updates recently?

No

Submitted: 3 months ago.Category: Microsoft Office
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Answered in 5 minutes by:
3/30/2018
Microsoft Office Technician: Richard, Software Specialist replied 3 months ago
Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 47,167
Experience: Over 15 year experience resolving Microsoft Office Issues
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

Is it happening for all pictures you try to open?

Please let me know

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Microsoft Office Technician: Richard, Software Specialist replied 3 months ago

Can you take a picture of how it looks and use the attach file button here to attach it so I can see it please?

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Customer reply replied 3 months ago
no - dont want secure connection at the above rate
Microsoft Office Technician: Richard, Software Specialist replied 3 months ago

You are referring to a service the website offers, which being optional, can be ignored if you do not wish to use it.

Please ignore it and reply here to my last question I sent you please

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Customer reply replied 3 months ago
no
Microsoft Office Technician: Richard, Software Specialist replied 3 months ago

no you wont do the last instructions I gave you???

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Customer reply replied 3 months ago
No
Microsoft Office Technician: Richard, Software Specialist replied 3 months ago

ok

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Microsoft Office Technician: Richard, Software Specialist replied 3 months ago

ok, I do not see any distortion in that photo, explain the distortion you see please

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Customer reply replied 3 months ago
When i try to open a file from chrome using Microsoft Office Picture manager - all my display gets "scrambled and blurred" and only reverts back to normal resolution and display when i exit the chrome
Microsoft Office Technician: Richard, Software Specialist replied 3 months ago

In chrome, click on the three dots top right then click on settings, then click on Advance at the bottom of the page then reset

Once done, tell me how it then functions please

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