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I need help with Publisher. I have done something wrong with…

Customer Question
I need help with...

I need help with Publisher. I have done something wrong with my newsletter & placed the mailer page on top of every page. I need someone to log into my computer and help me. I'm on a deadline.

Technician's Assistant: When did you last update Publisher?

I haven't unless it's part of the updates my computer does automatically. I bought 365 last year I think. No - 2016

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

That I'm really ignorant about MS Publisher and have been trying to teach myself. This is the worst thing I've ever done!

Submitted: 2 months ago.Category: Microsoft Office
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Customer reply replied 2 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 2 months ago
Let me know if you need more information, or send me the service offer(s) so we can proceed.
Customer reply replied 2 months ago
cancel this request please I do not wish to join your service.
Answered in 5 hours by:
3/30/2018
Microsoft Office Technician: Elgin Vega,
 replied 2 months ago
Elgin Vega
Category: Microsoft Office
Satisfied Customers: 191
Experience: Tech Support annalist at Dell
Verified

Hi, my name is***** will try my best to help you with this request.

Are you available for a remote session so I can check the problem?

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Microsoft Office Technician: Mohammad Hossain,
 replied 2 months ago
Mohammad Hossain
Category: Microsoft Office
Satisfied Customers: 25
Experience: SharePoint Administrator at US Pain & Spine Institute
Verified

Hello

My name is ***** ***** Please let me know if you still need help to resolve your issue.

Thank you,

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Customer reply replied 2 months ago
I was able to figure out a work around (or fix, don't know which) on my own. I do not wish to subscribe to this service. The wait time was way too lon
Microsoft Office Technician: Mohammad Hossain,
 replied 2 months ago

Hello

Sorry for the waiting too long.

I still love to help you if you have issues and it needs our help to resolve.

Thank you,

Mohammad

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Customer reply replied 2 months ago
No thanks, I'm going to go it on my own.
Microsoft Office Technician: Josh, Computer Enthusiast replied 2 months ago
Josh
Josh, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 21,833
Experience: Microsoft Office expert
Verified

Hello:

I'm so very sorry it took so long for someone to offer assistance to you. My name is ***** ***** I've just come online and saw your question waiting. Before we start, can you please confirm if you still need assistance with your question? Thank you!

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Customer reply replied 2 months ago
No, I no longer need assistance and replied twice to follow ups already. I do not wish to purchase this service. Please forward this on to whatever dept is responsible for signing customers, thanks
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