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I need help opening my excel files. who can I talk to

Customer Question
I need help opening...

I need help opening my excel files. who can I talk to directly?

Technician's Assistant: When did you last update Excel?

I have 2008 version. how do I tell if it is upgraded?

Technician's Assistant: The Software Technician will be able to walk you through that. What have you tried so far with your Excel?

I have 2 important excel files that will not open Message says "file may have been damaged or modified. I do not understand this.

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

No. I have a mac with os High Sierra.

Submitted: 4 months ago.Category: Microsoft Office
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Answered in 14 minutes by:
3/29/2018
Microsoft Office Technician: Jason Jones, Computer Technician replied 4 months ago
Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 19,460
Experience: Over 10 years work experience.
Verified

Hello,
I look forward to helping you today.

Are you able to open any Excel files at all on the computer or are you having problems just with those two documents?

I will be standing by, looking forward to your response.
Thank you,
Jason

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Customer reply replied 4 months ago
I want to cancel this. PLs send refund. It was a mistake to sign up
Microsoft Office Technician: Jason Jones, Computer Technician replied 4 months ago

I will send in your refund request now. Thank you.

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