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I need my Microsoft PW for the installation of CaptionCall.

Customer Question
I need my Microsoft...

I need my Microsoft PW for the installation of CaptionCall. I usually use Truekey and cannot get to my password.

Technician's Assistant: What device or product does this involve?

Hp - windows 10

Technician's Assistant: What Microsoft model do you have?

Not sure - two year old machine.

Technician's Assistant: How long has this been going on with your computer? What have you tried so far?

PW I had written down - no go! searching for code but lost it. The tech is due soon this morning.

Technician's Assistant: Anything else you want the Computer Expert to know before I connect you?

Hopefully no!

Submitted: 3 months ago.Category: Microsoft Office
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Answered in 23 minutes by:
3/28/2018
Microsoft Office Technician: Bryan, Computer Support Specialist replied 3 months ago
Bryan
Bryan, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 13,092
Experience: 8+ years of professional support for tech-related issues, including computers, email and software.
Verified

Hello, and thank you for your question. My name is ***** ***** I will do my best to assist you today.

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Microsoft Office Technician: Bryan, Computer Support Specialist replied 3 months ago

Could you let me know what is your Microsoft email address?

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Microsoft Office Technician: Bryan, Computer Support Specialist replied 3 months ago

One moment; looking up the account now. Please stand by,

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Microsoft Office Technician: Bryan, Computer Support Specialist replied 3 months ago

Now, do you have a phone number ending with -64? If so, could you let me know the last four digits?

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