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A time ago I purchased Office on line and opted to have it
A long time ago I purchased Office on line and opted to have it downloaded as opposed to receiving a CD. I recently purchased a new Mac (my old computer was a Mac also) and I can access my word and ex… read more
Justin Johnson
Justin Johnson
Owner
2,635 satisfied customers
I need to sign in to my word and I can't. I just bought
I just bought Microsoft Office about a month ago and haven't used it … read more
Moses C
Moses C
Bsc
899 satisfied customers
I am using Windows 10. One day, without asking me, all my MS
I am using Windows 10. One day, without asking me, all my MS Word 2010 files appeared in a new format which I was asked to pay for. I DON'T WANT A NEW FORMAT!! I want to keep MS Word 2010. I CAN work,… read more
John Castle
John Castle
BSC in Computing Network Management and Design
265 satisfied customers
I have an issue where a document is saved with text and when
I have an issue where a document is saved with text and when I reopen it there is nothing there. Any idea what to do? I cannot recreate it, the text just vanished. And yes, of course I had hit SAVE. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I upgraded, or tried to upgrade, to the latest of version of
I upgraded, or tried to upgrade, to the latest of version of Word, Excel, PPt, etc. I generally do so when I see that it is available, and I have had no problems until now. T … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
134 satisfied customers
I'm on an Apple MacBook Air. I purchased Microsoft Office
Hi I'm on an Apple MacBook Air. I purchased Microsoft Office some time ago and have used Word for all my word processing. Yesterday I got an alert from Apple that I had upgrades available. Clicked on … read more
John Castle
John Castle
BSC in Computing Network Management and Design
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Need help to activate--- Office 2016 for MacBook Air. Not
I can't even open powerpoint or word , et without d … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I spilled coffee on my MacBook Air with your program on it.
I spilled coffee on my MacBook Air with your program on it. When my data was reclaimed, your program did not transfer. I can't write anything and have several book manuscript I can't work on. How do I… read more
Eric Ewing
Eric Ewing
University IT Manager
200 satisfied customers
Good afternnon, Could you please help me? How do I close my
Good afternnon, Could you please help me? How do I close my Microsoft Word software on my MacBook Air? I bought this macbook not long ago. … read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
I have an apple laptop ( 3 year old macbook Air) and any of
Thank you! I have an apple laptop ( 3 year old macbook Air) and any of my saved microsoft work files cannot be opened. a blurb pops up confirming that i cannot open them . WHAT s UP??? … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I have two MacBook pros htat I bought teo copies of Office
I have two MacBook pros htat I bought teo copies of Office home/student. My issue is my wifes mac shows my one drive since I purchased both copies. How can I get her mac to point to her own onedrive s… read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
I'm having troubles with Microsoft Excel, it keeps crashing
Hi, I'm having troubles with Microsoft Excel, it keeps crashing everytime I try to do a custom sort on a column. Any ideas on how to fix this? I'm on a MacOS 10.13.2, MacBook Air… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have two documents i was working on at the same time, that
Hi - I have two documents i was working on at the same time, that seem to have reverted to old versions. I had saved both of them, then my wife was using my computer and eventually the battery died. I… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I am looking for help with restoring a previous version of a
Hello I am looking for help with restoring a previous version of a word documnet … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I am using Microsoft work 2011 on a MacBook and I save over
I am using Microsoft work 2011 on a MacBook and I save over a document my mistake how do I revert the changes? … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
I can't recover a previous version of a document in Word on
I can't recover a previous version of a document in Word on my Mac OS10 El Capitan - Timetrade Backup is a separate drive I don't have here. I don't see "revert to" or an auto recovery of anything dur… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am working on a Mac and have saved a document over a book
I am working on a Mac and have saved a document over a book manuscript I have been working on for 2.5 years and want to know if it is possible to revert to a previous version. … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
1,002 satisfied customers
I keep getting a box "Enter User Password" for my wifes email
I keep getting a box "Enter User Password" for my wife's email "Server, User Name and Password" coming up on screen with all boxes filled. Apart from clicking "cancel" on it I can't get rid of it and … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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