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My pictures don't print. Some do and some don't. I have

My pictures don't print...

My pictures don't print. Some do and some don't. I have tried everything from remaking the pages, bringing them forward, etc. What else?

Technician's Assistant: What's the brand and model of your printer?

Canon c1054

Technician's Assistant: How long has this been going on with your C1054?

Just yesterday and today. We have printed this publication before with no issues

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Answered in 1 hour by:
3/27/2018
Suhasini Velu
Category: Microsoft Office
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified

Hello. My name is***** to Just Answer. I'm reviewing your question now and will post back with your reply momentarily. Before we proceed with any troubleshooting, please once unplug your printer from the wall outlet wait for 2 minutes and plug it back in. Let me know when this is done.

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Customer reply replied 4 months ago
We are unplugging and will try to print again. If this doesn't work we will have you connect

sure

Suhasini Velu
Category: Microsoft Office
Satisfied Customers: 640
Experience: Engineer at CSS Corp Pvt Ltd
Verified
Suhasini Velu and 87 other Microsoft Office Specialists are ready to help you
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Customer reply replied 4 months ago
Unplugging is done. It is still not working

How about the computer you have is that Windows?

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Customer reply replied 4 months ago
windows

Okay,Please click on this link http://www.justanswer.com/remotedesktop/join.aspx?Session=3c6e68fa-046a-42c3-8415-d12883a443a4 in order to start the remote session from your computer.

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Are we connected?

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Customer reply replied 4 months ago
This took too long and is too late. We had to try another method.

I am connected to your computer.

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Please do reply me back.

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Could you please come out of the game you are accessing so that we can work on your issue.

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Hi are you there?

Let me generate a new remote link for you if you are available now.

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