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I have just purchased outlook 365 and have office outlook
I have just purchased outlook 365 and have office outlook 2003 on my pc now. May I download 365 without removing 203. … read more
Jess M.
Jess M.
Computer Support Specialist
8,289 satisfied customers
I recently had to update my annual Office 365. In doing so,
I recently had to update my annual Office 365. In doing so, instead of renewing an existing subscription, I unknowingly purchased a new subscription. Unfortunately, my Outlook was over-written and now… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a couple of questions. First, I upgraded to 365 a few
I have a couple of questions. First, I upgraded to 365 a few months ago because I wanted all of my devices to sync with the same info (at least in contacts and calendar). I've been traveling and this is the first chance I've had to try to complete same. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Can I uninstall Microsoft Office 2010 as I have Microsoft
Can I uninstall Microsoft Office 2010 as I have Microsoft 365 installed? … read more
John
John
System/Network administrator
High School or GED
2,081 satisfied customers
I need to find out when my Microsoft 365 renews and how it
I need to find out when my Microsoft 365 renews and how it renews. My husband took care of all of this sort of thing. He was killed in a head-on collision on March 20, 2017. I am getting a new compute… read more
Cody
Cody
Computer Science
2,527 satisfied customers
I installed office 365 onto my new Mac air on the 2nd March
I installed office 365 onto my new Mac air on the 2nd March 2018. every time I try ti use it the computer tells me that it can't find the licence. Hence I have wasted my money on a new computer and Of… read more
Richard
Richard
IT Manager
IT Manager, Consultant
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Recently purchased and installed Office 365 on this laptop.
Recently purchased and installed Office 365 on this laptop. Am trying to open Outlook and am getting the following message: … read more
Jason Jones
Jason Jones
AAS Information Technology
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The HP allinone I had Office 365 installed on crashed and I
The HP allinone I had Office 365 installed on crashed and I had to reset the computer. I kept my files but lost my apps. On March 21, 2017, I purchased the Office 365 home, order#10143424075. I need t… read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
I have cancelled the renewal for Office 365 in 23 Jan 18 the
My name is***** and I have cancelled the renewal for Office 365 in 23 Jan 18 the personal subscription and I have a printout that says you will lose access from 23 Jan 18. Today I have checked my bank… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I purchased the home edition of Offcie 365 and installed but
I purchased the home edition of Offcie 365 and installed but looks like everything remains 2007. Also I thougtt I was buying a premium outlook separately but ended up being the personal version of 365… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
We purchased Office 365 personal for our Lodge and when we
We purchased Office 365 personal for our Lodge and when we bought it the store entered my personal info in. I already have Office 365 Home and I need to change the Personal info out of my name and int… read more
Jess M.
Jess M.
Computer Support Specialist
8,289 satisfied customers
I got a renewal notice for office 365- after several
I got a renewal notice for office 365- after several attempts I keep getting told I'm locked out for using wrong pins ,wrong account , wrong passwords etc and to go back and try to use my previous pro… read more
Jess M.
Jess M.
Computer Support Specialist
8,289 satisfied customers
I purchased my Microsoft office from a friend that works at
I purchased my Microsoft office from a friend that works at Microsoft. Now I am in a law suit with this family and am afraid that my account has been seen by this person. How can I find out … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
My Outlook calendar disappeared overnight last week and now
My Outlook calendar disappeared overnight last week and now I see that my laptop cannot find Outlook files on the C drive. I called a technician for help and allowed him access at his request--this ha… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Help, I purchased Microsoft office with the machine I am
help, I purchased Microsoft office with the machine I am using, and since then I also purchased a Samsung Printer it has a number M2020w on it. Well everything sort of stopped working and I did sort o… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
Just purchased office 365 for personal use but the download
Hi, just purchased office 365 for personal use but the download stopped and i can't find the program on my pc. What should i do? … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
160 satisfied customers
I purchased MSFT Office on line on March 9, 2013 for my Gateway
I purchased MSFT Office on line on March 9, 2013 for my Gateway laptop. I now have a new Gateway PC that I would like to use with Office. I have used up my 30-day trial on of Office as of 10/14 and no… read more
Kamil Anwar
Kamil Anwar
Office Specialist
Bachelor's Degree
219 satisfied customers
I have recently (4 Days) purchased an ASUS Desktop ALL IN ONE
I have recently (4 Days) purchased an ASUS Desktop ALL IN ONE PC ET 23 Series. The place I bought this from downloaded office 365 Home Premium for me. When I got it home I found that I could not activ… read more
James K.
James K.
Consultant
260 satisfied customers
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Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

8,289 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

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20 years experience providing remote computer support

James K.

James K.

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260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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