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I recently replaced my desktop computer and doing so has
I recently replaced my desktop computer and doing so has interrupted my access to my 365 subscription on both my new desktop and my laptop. I think that is because it said I had too many computers - I… read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,162 satisfied customers
I have signed up to Office 365 in my personal capacity. But
I have signed up to Office 365 in my personal capacity. But when I open a word document and want to make changes it says it is unlicensed? … read more
bbao
bbao
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I am trying to use a family account to use Office 365 i have
I am trying to use a family account to use Office 365 i have a microsoft account, but the family account has a different user id … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
160 satisfied customers
I am trying to sync and open docs in One Note; however, One
I am trying to sync and open docs in One Note; however, One Note is asking me for a password ***** do so and won't take what i have. I have an updated office 365 account and just reset my password. wh… read more
bbao
bbao
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My wife has Microsoft Office which she purchased earlier
My wife has Microsoft Office which she purchased earlier this year on her computer. … read more
Viet - Computer Tech
Viet - Computer Tech
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Bachelor's Degree
22,774 satisfied customers
I paid for Office 365 two years and now you stopped my
I paid for Office 365 two years and now you stopped my usage, I would like to know why? I suspect it's because I bought a new Laptop, but that shouldn't cause the system to go away!! My name is***** a… read more
bbao
bbao
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I have Outlook 2016 on my computer and use it for all email,
I have Outlook 2016 on my computer and use it for all email, calendar, etc. functions. For a new biz, we are using Office 365. Somehow I did someting wrong, and 365 has now wiped out my Outlook and I … read more
Fran
Fran
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Associate Degree
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I do not wish to continue my Office 365 subscription. Please
I do not wish to continue my Office 365 subscription. Please do not charge my account with the yearly subscription amount. … read more
hongkongpom
hongkongpom
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Associate Degree
502 satisfied customers
I recently deleted my Microsoft 365 and I think my Microsoft
I recently deleted my Microsoft 365 and I think my Microsoft account info was deleted at the same time.I cannot connect to the account … read more
Mirza Vaseem
Mirza Vaseem
Bachelor's Degree
254 satisfied customers
I paid for Microsoft Office yesterday, How can I activate
I paid for Microsoft Office yesterday, How can I activate it? Richard Cashman … read more
Byron
Byron
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Bachelor's Degree
2,162 satisfied customers
I install the office 2016 home and student version and I
I install the office 2016 home and student version and I chose not to signin to the office 365, but every time I start Word, Excel, PPT, it shows a sign in product notice. I do I get rid of it? … read more
Mr.Med
Mr.Med
1,340 satisfied customers
About an hour ago I renewed my Officd 365 rental. You set me
About an hour ago I renewed my Officd 365 rental. You set me up for the higher price,but it should be $69.99 fpr one person usage. Can you fix this … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,162 satisfied customers
Nothing is going on with my computer, but I have a question
Nothing is going on with my computer, but I have a question about the monthly charge and another charge where I purchased Microsoft Office … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I can't access my account no matter what I try. Microsoft
Not that I'm aware of but I use it on my computer all the time … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Can I uninstall Microsoft Office 2010 as I have Microsoft
Can I uninstall Microsoft Office 2010 as I have Microsoft 365 installed? … read more
John
John
System/Network administrator
High School or GED
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I have a subscription to Microsoft Office 365 Personal that
I have a subscription to Microsoft Office 365 Personal that is due to re-new today. Some months ago, my computer (MacPro)crashed. I am now sharing my husbands computer (MacBook Air). He also has an ac… read more
Pete
Pete
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Bachelor's Degree
2,966 satisfied customers
I don't have the email anymore that I originally signed up
I don't have the email anymore that I originally signed up for the 365. I have forgotten my password, so I cannot reset it. Should I sign on as a new customer? … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I would like to cancel subscription because I do not need
I would like to cancel subscription because I do not need this software, but would like to see if I can get back what I paid ($69.99) which was charged to my Visa Debt Card! … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,286 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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