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I am trying to renew my Office 365 Premium account and find
I am trying to renew my Office 365 Premium account and find that I have forgotten my password ***** I cannot get back into my account***@******.*** due to the fact that the default email required in s… read more
Michelle
Michelle
Manager operations
Bachelor's Degree
1,279 satisfied customers
My computer crashed yesterday and would not autorepair... I
My computer crashed yesterday and would not autorepair... I needed to reset my computer and when I did, I lost microsoft office and all my outlook emails, excell files, word documents. I have tried to… read more
Mr.Med
Mr.Med
1,292 satisfied customers
May 5, 2018, I graduated from Belmont University, Nashville,
May 5, 2018, I graduated from Belmont University, Nashville, Tennessee. I received an email this morning stating my subscription/access is no longer available. How do I renew my subscription to Micros… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Microsoft has taken control of my computer. I can't use
Microsoft has taken control of my computer. I can't use Outlook or Word. Image on my screen says, "You have 15 days left to activate," Error Code 0x4004F00D" among other things. … read more
arsufi2002
arsufi2002
Bachelor's Degree
322 satisfied customers
I paid for Office 365 two years and now you stopped my
I paid for Office 365 two years and now you stopped my usage, I would like to know why? I suspect it's because I bought a new Laptop, but that shouldn't cause the system to go away!! My name is***** a… read more
bbao
bbao
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Purchased MS Office subscription on July 1. this was after I
Purchased MS Office subscription on July 1. this was after I was in Outlook and I got a message to renew my subscription (was supposed to do this automatically) Went to sign in with account (email add… read more
Cody
Cody
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2,531 satisfied customers
My husband had Microsoft 365. He died. I can not get into
My husband had Microsoft 365. He died. I can not get into his email account. I have been unsuccessful in resetting the password. It is my understanding that his Microsoft 365 became inactive (expired?… read more
bbao
bbao
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Activation wizard not working cannot find server. Windows 10
windows 10 which has done April upgrade and now office deactivated … read more
bbao
bbao
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Yesterday I received a message from Microsoft that my Office
yesterday I received a message from Microsoft that my Office 365 account was about to expire and I renewed the service for one year. Immediately after that I lost my entire e-mail address book. Help! … read more
JUNKO LOUISE
JUNKO LOUISE
BSC
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OOps. I'm having trtouble with renewing 365. One email says
One email says your good and nother letter says I have trouble with my Bank It was to be done the first of this month from the ystem i had when I bought Puter … read more
Cody
Cody
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2,531 satisfied customers
I need to find out when my Microsoft 365 renews and how it
I need to find out when my Microsoft 365 renews and how it renews. My husband took care of all of this sort of thing. He was killed in a head-on collision on March 20, 2017. I am getting a new compute… read more
Cody
Cody
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2,531 satisfied customers
I keep getting a pop up for product deactivation for both
I keep getting a pop up for product deactivation for both Office and Excel. Can I get my product key from you so I can stop the pop up … read more
bbao
bbao
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74 satisfied customers
My laptop crashed with the last Windows 10 update. I had to
My laptop crashed with the last Windows 10 update. I had to buy a new laptop, but I need to recover my Microsoft 365 account. My contact information was on my old laptop. How do I recover my files? I … read more
Michelle
Michelle
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Bachelor's Degree
1,279 satisfied customers
My Outlook 2016 does no function properly, I am a subscriber
My Outlook 2016 does no function properly, I am a subscriber to 0ffice 365 Personal. I am due to have it renewed on January 9th, 2018 I wanted to get it fixed before renewal. I have twice contacted te… read more
Specialist Sean S.
Specialist Sean S.
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919 satisfied customers
Someone called my home phone and said my microsft liecense
Someone called my home phone and said my microsft liecense key has expired and left a number for me to cal.(###) ###-####and when i call i get soem message about a free vacation or a message saying th… read more
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Josh
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Associate Degree
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Background I have Windows Office 365 using Outlook Outlook
Background I have Windows Office 365 using Outlook Outlook Email I have a client that has given me an email address to use from their business on my Outlook. They also operate Office 365 and the same … read more
Viet -MS Office Tech
Viet -MS Office Tech
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Bachelor's Degree
1,004 satisfied customers
Somehow we got "Free Ultimate File Opener" on our computer
Somehow we got "Free Ultimate File Opener" on our computer and it is doing just what you website is describing -- turning all the files to ffv files. what do we do?… read more
Viet -MS Office Tech
Viet -MS Office Tech
Computer Technican
Bachelor's Degree
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I have just renewed my microsoft office subscription. When
I have just renewed my microsoft office subscription. When I click on my files to open, a box comes up saying microsoft word has stopped working. What can I do to access my files? Thank you… read more
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LKT
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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