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My daughter is adding me to her account so I want to cancel
my daughter is adding me to her account so I want to cancel mine … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,190 satisfied customers
May 5, 2018, I graduated from Belmont University, Nashville,
May 5, 2018, I graduated from Belmont University, Nashville, Tennessee. I received an email this morning stating my subscription/access is no longer available. How do I renew my subscription to Micros… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I am trying to use a family account to use Office 365 i have
I am trying to use a family account to use Office 365 i have a microsoft account, but the family account has a different user id … read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
160 satisfied customers
I have MS Office 365 and now have a new desktop. Can I get
Hello I have MS Office 365 and now have a new desktop. Can I get my product key so I can activate it here on my new computer? Victoria&********… read more
Cody
Cody
Senior Systems Administrator
4,317 satisfied customers
At the beginning of April, i purchased Microsoft Office 365
At the beginning of April, i purchased Microsoft Office 365 personal subscription. It was to be automatically renewed on May 4, 2018. But according to my P.C. the original subscription is not renewed and I no longer have access to the use of microsoft office HELP … read more
UranIT
UranIT
IT Consultant, Network and System Admin
Associate Degree
1,190 satisfied customers
I need to find out when my Microsoft 365 renews and how it
I need to find out when my Microsoft 365 renews and how it renews. My husband took care of all of this sort of thing. He was killed in a head-on collision on March 20, 2017. I am getting a new compute… read more
Cody
Cody
Senior Systems Administrator
4,317 satisfied customers
I downloaded Microsoft office 365 today, it appears in my
I downloaded Microsoft office 365 today, it appears in my apps, but no where else. I need to use it. I did renew it … read more
Cody
Cody
Senior Systems Administrator
4,317 satisfied customers
I have received notification that my Office 365 Personal
I have received notification that my Office 365 Personal subscription is scheduled to be automatically renewed on May 10, 2018. I also was notified to cancel old version of Windows (previous to Window… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
7 satisfied customers
I have 365 that automatically renews. My daughter says her
I have 365 that automatically renews. My daughter says her computer is telling her that it's expired. … read more
Jason Jones
Jason Jones
AAS Information Technology
6,335 satisfied customers
I have a subscription to Microsoft Office 365 Personal that
I have a subscription to Microsoft Office 365 Personal that is due to re-new today. Some months ago, my computer (MacPro)crashed. I am now sharing my husbands computer (MacBook Air). He also has an ac… read more
Pete
Pete
Engineer
Bachelor's Degree
1,138 satisfied customers
I purchased/renewed Microsoft 365, Order No. 10155727376, on
I purchased/renewed Microsoft 365, Order No.*********** on or about 2/21/17. Today I got a message that says my Outlook is going to expire. I believe I may need to renew my subscription to this produc… read more
Cody
Cody
Senior Systems Administrator
4,317 satisfied customers
I can't update Microsoft office 2016 on my wife's laptop. I
I can't update Microsoft office 2016 on my wife's laptop. I know I bought a monthly subscription but can not remember how … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
I am with my daughter Hanlon and we have just renewed her
Hi yes- I am with my daughter ***** *****lon and we have just renewed her expired Office 365 Personal-paid $99 -it says we have to REsynch -no joy- try to open Office Word and still says Unlicensed - … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I am trying to renew my Microsoft 365 which expires
I am trying to renew my Microsoft 365 which expires tomorrow. Need to provide up dated information on my credit card acct. # … read more
GeekGal
GeekGal
IT Director
Bachelors Degree
579 satisfied customers
I've had Microsoft Office 11 for years and my daughter, who
I've had Microsoft Office 11 for years and my daughter, who does work for me on her computer has used Word as part of my plan, however, today she was told that she had no access to it. How can I get h… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I had Microsoft office 2010 on my computer. My daughter used
I had Microsoft office 2010 on my computer. My daughter used the computer for her college work and had uploaded the 2016 version. She is no longer at college and the subscription is being closed. Can … read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,570 satisfied customers
Received an email supposedly from MICROSOFT OFFICE TEAM
received an email supposedly from MICROSOFT OFFICE TEAM telling me that my OFFICE 365 subscription was being renews and that I would be billed. PLEASE BE ADVISED THAT MY COMPUTER ON WHICH THAT SUBSCRI… read more
caraleneK
caraleneK
Service Manager
1,886 satisfied customers
How do I install office 365 on a computer with a different
How do I install office 365 on a computer with a different Microsoft account than my own? Each member of our family has a different Live.com account.… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
239 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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