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Cotter. i talked to one of your technician's yesterday. his…

Hi, my name is...

Hi, my name is ***** ***** i talked to one of your technician's yesterday. his name is***** very good person. i got my office 365 set up but then it would not work because my computer had two many wrong thing on it. he said i could have these things taken off for $ 100 dollars. then he asked my age and since i am a senior i can have it done for $20 He said he needs some proof for my age. if i can get connected with him i would like to have my comp. cleaned for $20.00 and yes i do trust Microsoft and him Thank you

Technician's Assistant: What application are you using?

HP

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Office 365 is set up but it does not work

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Answered in 4 minutes by:
3/25/2018
Moses C
Category: Microsoft Office
Satisfied Customers: 996
Experience: Resolution Specialist at Wipro Bpo Services
Verified

Hi, Welcome to JustAnswer.com, this is a preminum/paid service, thank you for utilizing our service.
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can you explain me a bit more about this

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Customer reply replied 4 months ago
I installed office 365. then it will not work on my computer.
Customer reply replied 4 months ago
When?

what time you want me to have a look at your computer so that i can identify the root cause of the problem with Office 365?

Moses C
Category: Microsoft Office
Satisfied Customers: 996
Experience: Resolution Specialist at Wipro Bpo Services
Verified
Moses C and 87 other Microsoft Office Specialists are ready to help you
Ask your own question now
Ask Your Own Microsoft Office Question

To get started with our SECURE REMOTE ASSISTANCE session, please click on the link above:

On the page that opens up, click "I Agree."

Download the remote file when prompted, and then OPEN/RUN the "Elsinore Screen Connect" file downloaded (at the very bottom of your browser window, usually in the lower left corner.)

I'll then be connected.

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