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I cannot get windows 10 to work message says that I have to…

I cannot get windows...

I cannot get windows 10 to work message says that I have to connect to the internet

Technician's Assistant: What application are you using?

Where do I find that

Technician's Assistant: The Microsoft Office Technician will be able to walk you through that. Have you installed any updates recently?

Techutilities

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

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Customer reply replied 3 months ago
Posted by JustAnswer at customer's request) Hello. I would like to request the following Expert Service(s) from you: Secure Remote Assistance.
Customer reply replied 3 months ago
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Answered in 1 hour by:
3/24/2018
Thomas Kline
Category: Microsoft Office
Satisfied Customers: 56
Experience: IT support Analyst at Takata
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Hello and thanks for using JustAnswer.com, my name is Thomas and I will try my best to assist you.
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I will not be able to connect to your computer without internet unfortunately

Are you trying to connect to wireless?

Thomas Kline
Category: Microsoft Office
Satisfied Customers: 56
Experience: IT support Analyst at Takata
Verified
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