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I purchased Microsoft Suite in 2011 for a new Macbook Pro
I purchased Microsoft Suite in 2011 for a new Macbook Pro computer. I just bought a new Mac computer and transferred from old to new. I keep getting ad for 365 but my previous Microsoft is not as it w… read more
Richard
Richard
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IT Manager, Consultant
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I just replaced my primary drive and transferred all of the
I just replaced my primary drive and transferred all of the Mac OS, applications, and user info to a new SSD drive. I hve the MS Office suite through Boeing and have not had this issue since I loaded … read more
bbao
bbao
Freelance IT Consultant
182 satisfied customers
Morning, I lost all Word files after iOS 10.13 update.
Morning, I lost all Word files after iOS 10.13 update … read more
Jon
Jon
Bachelors Degree
951 satisfied customers
When I try to print a document I've created in word, word
when I try to print a document I've created in word, word closes. Have tried multiple times to print. These are documents I have spent hours on. Please help … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,670 satisfied customers
I have microsoft word for apple, also microsoft excel) I
I have microsoft word for apple, also microsoft excel) I just updated my apple to Mohave and got a message that my microsoft word needs update. How do i get that done … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,670 satisfied customers
When I hit print from word I get an error message and lose
When I hit print from word I get an error message and lose any document I was just trying to print. That does not occur with excel or pages.If you would like to see the error message I can send it to … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,670 satisfied customers
I updated my MacBookPro 2016 to macOS Mojave 10.14.1 and
I updated my MacBookPro 2016 to macOS Mojave 10.14.1 and Word stopped working, I want to open Word. What do i need to do? … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,670 satisfied customers
I just updated my MacBook air to the Mojave system and now
I just updated my MacBook air to the Mojave system and now my Microsoft Word (2008) crashes every time I try to print... … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,670 satisfied customers
I purchased a new mac and am unable to use microsoft office.
I purchased a new mac and am unable to use microsoft office … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,670 satisfied customers
I cannot print a microsoft word document ever sine I. In.
I cannot print a microsoft word document ever sine I … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,670 satisfied customers
I have a Mac and can no longer use M Word. Do you have a
I have a Mac and can no longer use M Word. Do you have a 64-bit available … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
1,670 satisfied customers
I have just had my wife iMac upgraded to a virtual 1TB hard
I have just had my wife iMac upgraded to a virtual 1TB hard drive and the technician cloned the old did drive. I can't get Office 2011 to run which version of office should I try to download with my M… read more
Ashik
Ashik
Master's Degree
9,633 satisfied customers
I just bought a new iMac and my work uses microsoft office
I just bought a new iMac and my work uses microsoft office so I wanted to get what ever is compatible with iMac. I need pricing please for a year? thanks Paula … read more
Chris L.
Chris L.
Support Specialist
Vocational, Technical or Trade Scho
164 satisfied customers
I have microsoft office for mac 2011 on my wife's machine,
I have microsoft office for mac 2011 on my wife's machine, she just got a new machine and to resume w/ microsoft office on this new machine we need our product key and w/ jobs we've had to move too ma… read more
bbao
bbao
Freelance IT Consultant
182 satisfied customers
I am using Microsoft Office For Mac on my MacBook Pro
I am using Microsoft Office For Mac on my MacBook Pro (MacBook Pro Retina, 15-inch, Mid 2014). Primarly Excel and Word. I recently (maybe 8 - 12 weeks ago) updated my Operating System (OS) to macOS High Sierra 10.13.3. For a while now, maybe 2 weeks, I have been unable to retrieve my documents in these appications. I try to open either WOrd or Excel and get a dialog box informing me that "Microsoft Excel (or Word) has encountered a problem and needs to close." The Error Report displays as follows, "Microsoft Error Reporting log version: 2.0Error Signature: Exception: EXC_ARITHMETIC Date/Time: 2018-03-02 21:07:00 +0000 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.7.3.170325 Crashed Module Name: Microsoft Excel Crashed Module Version: 14.7.3.170325 Crashed Module Offset: 0x00122309 Blame Module Name: Microsoft Excel Blame Module Version: 14.7.3.170325 Blame Module Offset: 0x00122309 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0 … read more
bbao
bbao
Freelance IT Consultant
182 satisfied customers
Apple, I-Mac Pro; Mac High Sierra 10.13.3. My Mac was hacked
My Mac was hacked last week. I had my local pro clean the hard drive. In that process, Excel, Word and Power Point applications were deleted. To the best of my recall, I purchased Microsoft Office about 10 years ago, … read more
bbao
bbao
Freelance IT Consultant
182 satisfied customers
Two days ago I upgraded to High Sierra and reloaded
Two days ago I upgraded to High Sierra and reloaded Microsoft office. Now I cannot open a document I finished last evening. It's titled "Seoul" and it's a document (DOC) shows on the icon. How do I re… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I just upgraded my Mac Operating System, only to be told I
Hello Pearl: I just upgraded my Mac Operating System, only to be told I can't use my current version of Microsoft Outlook. I have a subscription to Office 365 Home Premium. How do I get a version of O… read more
Randy IT Tech
Randy IT Tech
3,575 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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