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I just purchased Word on my laptop for .99 but cannot

Customer Question
I just purchased Word...

I just purchased Word on my laptop for 69.99 but cannot download it on my laptop

Technician's Assistant: When did you last update Word?

Thursday of this week

Technician's Assistant: What have you tried so far with your Word?

I want to know how to put it on my laptop

Submitted: 3 months ago.Category: Microsoft Office
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Answered in 1 minute by:
3/23/2018
Microsoft Office Technician: ChrisC, Computer Enthusiast replied 3 months ago
ChrisC
ChrisC, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 2,486
Experience: 15 years as a professional computer technician.
Verified

Hi, my name is Chris!

When you purchased Word, did you receive an e-mail with a download link? What steps have you taken to try to install it at this point?

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