Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I would like help on how to download Microsoft office 365…

Customer Question
I would like help...

I would like help on how to download Microsoft office 365 that we purshed

Technician's Assistant: What application are you using?

We just got this lap top and it did have a trial office program

Technician's Assistant: Have you installed any updates recently?

No we have just tried to download program and are not sure if is on here

Submitted: 3 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 5 minutes by:
3/22/2018
Microsoft Office Technician: Richard, Software Specialist replied 3 months ago
Richard
Richard, Software Specialist
Category: Microsoft Office
Satisfied Customers: 47,232
Experience: Over 15 year experience resolving Microsoft Office Issues
Verified

Thank you for your question. My name is ***** ***** I look forward to assisting you.

What exactly occurs when you try to download it?

Please let me know

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
The PC I purchased came with Office 365 trial installed. I
the PC I purchased came with Office 365 trial installed. I purchased Office for Home & Student 2016 (not the 365 version). I thought I uninstalled the 365 version and installed the one time version. I… read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
I can't access my account no matter what I try. Microsoft
Not that I'm aware of but I use it on my computer all the time … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
What are the steps that have to be take to convert from
What are the steps that have to be take to convert from Microsoft Office to Microsoft Office 365 and the Cloud? … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I purchased office 365 with my new lap top. I recently got a
I purchased office 365 with my new lap top. I recently got a reminder about activating it, but I do not have the key. … read more
Shefin
Shefin
Technical Support Executive
Engineering Diploma
222 satisfied customers
MY ASUS COMPUTER WON'T DOWN LOAD OFFICE 365. I BOUGHT A
MY ASUS COMPUTER WON'T DOWN LOAD OFFICE 365 . I BOUGHT A SUBSCRIPTION FROM BEST BUY LAST WEEK .... HELP … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have a new Lenovo computer which should have been
I have a new Lenovo computer which should have been delivered with the Microsoft Office 365 program. However, the delivery did not include a disk or whatever that would allow me entry to the program. … read more
Byron
Byron
IT Support Specialist
Bachelor\u0027s Degree
I would like to install Microsoft Office on my wife's
I would like to install Microsoft Office on my wife's laptop. She does not need the professional edition just the basic edition so sh can write letters … read more
John
John
System/Network administrator
High School or GED
2,073 satisfied customers
Have a Office 365 subscription that I thought ran for a
Have a Office 365 subscription that I thought ran for a couple more months. I tried to create a spreadsheet on my laptop and got a notice my subscription has expired. How do I check and if necessary r… read more
Cody
Cody
Computer Science
2,387 satisfied customers
I am switching from Office 2007 to Office 365 - I need
Hi Andy I am switching from Office 2007 to Office 365 - I need mathematics text on word and 64 bit scientific on my computer. I had downloaded but it is not there. There is a 2016 but I don't think th… read more
Josh
Josh
It Support Specialist
Associate Degree
5,153 satisfied customers
I did not download office 365 and it has corrupted my old
I did not download office 365 and it has corrupted my old system. It won't accept my apple id and my system is useless.I can;' save anything … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Justine, Here. I have installed Office 365 Personal but
Hello Justine, Edward Here. I have installed Office 365 Personal but cannot get any of the Items. Need help. … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I would like to merge my old Microsoft office outlook with
I would like to merge my old Microsoft office outlook with my new Office 365 outlook … read more
Cody
Cody
Computer Science
2,387 satisfied customers
I can't license my new program on my Windows 10 laptop. I
I can't license my new program on my Windows 10 laptop. I keep getting a message that says "Can't find the license codes". I bought the Office 365 program as part of my purchase of my new Dell Laptop.… read more
Cody
Cody
Computer Science
2,387 satisfied customers
I bought an Asus laptop back in January, which came with a
I bought an Asus laptop back in January, which came with a free trial of office 365. This product was not working so I called . I was told that product doesn't work well with the Asus computer, but th… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I had a subscription to Office 365, which would have expired
I had a subscription to Office 365, which would have expired in August. In July, I had a very important paper to type up, and Word wouldn't open. I contacted MS customer support, and after going throu… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
I want to install another user (me) for Microsoft Office 365
I want to install another user (me) for Microsoft Office 365 Premium. Here is my/your challenge. I have a duel bootup system. Windows 7 Professional. Windows lives on 2 hard drives. I have Office inst… read more
Richard
Richard
Software Specialist
47,232 satisfied customers
trying to find product key for my microsoft office 2010 university
trying to find product key for my microsoft office 2010 university edition , have contacted microsoft and been verified as a student but they sent me a key for office 365 which does not work on 2010 ,… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
160 satisfied customers
My HP Compaq Presario CQ61 is 3yrs old. Recently accumulated
My HP Compaq Presario CQ61 is 3yrs old. Recently accumulated problems made it necessary for me to return to factory settings. Unfortunately the lap top thinks it is new and although the Office 2007 is… read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor\u0027s Degree
974 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x