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I want to use an excel template but i get an error message…

Customer Question
I want to use...

I want to use an excel template but i get an error message "that there are restrictions on my pc. Contact your adminstrator". How can I fix?

Technician's Assistant: Is your Excel file saved to cloud storage services like Dropbox, Google Drive, or OneDrive?

Not sure. maybe onedrive

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

Have used excel templates before without issue

Submitted: 3 months ago.Category: Microsoft Office
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Answered in 4 minutes by:
3/22/2018
Microsoft Office Technician: bbao, IT Consultant replied 3 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,805
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
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Can I know the Excel version please? Running on Windows or Mac? Please advise. Thanks.

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Customer reply replied 3 months ago
windows 7
Customer reply replied 3 months ago
i dont trust giving you access to my pc
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