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I just purchased a new computer and a Microsoft Office 365
Hello Pearl. I just purchased a new computer and a Microsoft Office 365 personal pkg. I open my Microsoft word icon to type some letters and the screen says I do not have the right docs to run this pr… read more
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Benjie
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Trying to activate office. Have case # *****(###) ###-####… read more
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I currently have office 365 on a laptop. I'm not sure if I
I currently have office 365 on a laptop. I'm not sure if I have the personal or home version. How can I find out? … read more
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I have been using office 365 for a while. I want to go back
I have been using office 365 for a while. I want to go back to the office 2016 due to an issue of formatting when sharing a file with someone who is using the standalone version. I cancelled my 365 su… read more
Robert M.
Robert M.
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Your name is Pearl? I am using office 2018.... I was
I am using office 2018.... I was surprised by your name...my name is ***** ***** well and I never see anyone else with that that … read more
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My computer ask me to renew the licence. It is a laptop ASUS
hello, my computer ask me to renew the licence. It is a laptop ASUS bought 2-3 y ago with Microsoft Office 365. I'm surprised that I have to renw the licence. I do not have a keylicence, the laptop ca… read more
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Already did but will repeat I bought Office 365 for personal
already did but will repeat I bought Office 365 for personal and home use for my MAC. It was installed by Geek Squad, but I get a message to activate and the days are being counted down. What do I do?… read more
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I was subscribing to ms word by the month, but that expired.
I was subscribing to ms word by the month, but that expired. I recently paid $69.99 for a year's subscription of 365 office. (I didn't know I could get windows 10 word free. I got an e mail saying "I'… read more
Cody
Cody
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I purchased Office 365 in March and loaded it onto my PC.
I purchased Office 365 in March and loaded it onto my PC. That PC has crashed and I no longer have it. I am using my laptop until I can get another PC. Can I load 365 onto my laptop and if so how? The… read more
Cody
Cody
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I got office 365 for my pc notebook maybe 5-6 months ago. I
i got office 365 for my pc notebook maybe 5-6 months ago. I purchased package out of official MIcrosoft page. Can I install one more copy on my new iPad Pro? … read more
Eric Ewing
Eric Ewing
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At the beginning of April, i purchased Microsoft Office 365
At the beginning of April, i purchased Microsoft Office 365 personal subscription. It was to be automatically renewed on May 4, 2018. But according to my P.C. the original subscription is not renewed and I no longer have access to the use of microsoft office HELP … read more
UranIT
UranIT
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I have the Office 365 on my mac book, but the Geeks at Best
Hi Pearl, I have the Office 365 on my mac book, but the Geeks at Best Buy were trying to set up my new mac book and think they may have cancelled my subscription. My login is***@******.***. Can you ch… read more
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I am having a problem setting up office 365 because I
Second opinion] I am having a problem setting up office 365 because I deleted the code number you sent last week. I did not know I needed to keep it… read more
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Cody
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I purchased office 365 with my new lap top. I recently got a
I purchased office 365 with my new lap top. I recently got a reminder about activating it, but I do not have the key. … read more
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Shefin
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I just purchase the office 365 personal subscription for 1
I just purchase the office 365 personal subscription for 1 PC/Mace and I can't activate it it states my activation is expired … read more
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We purchased a new computer from Best Buy. At the time of
We purchased a new computer from Best Buy. At the time of purchased we also had Microsaoft 365 Personal 365. The first problem is it was to be forever not 365 days. I know you cannot help with that is… read more
bbao
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I am trying to load my new Win 10 Home- I inserted the USB
I am trying to load my new Win 10 Home- I inserted the USB into device port - Powered on my computer - then it say configure it to boot fro USB drive - How do I do that ?!?!?!?!? … read more
Byron
Byron
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I currently pay for Microsoft Office 365 by monthly automatic
I currently pay for Microsoft Office 365 by monthly automatic payments from my PayPal account. How do I change this to a single annual payment?… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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