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I just bought an HP Envy and I want to install Microsoft…

Customer Question
I just bought an...

I just bought an HP Envy and I want to install Microsoft Office. What is the latest version of Office?

Technician's Assistant: What application are you using?

I'm not sure. I have Windows 10 on the laptop

Technician's Assistant: Have you installed any updates recently?

No. I bought the laptop about 4 weeks ago - brand new

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

My son recently received a Surface 4 and he may want to have Microsoft Office installed on his machine also. Group discount?

Submitted: 3 months ago.Category: Microsoft Office
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Answered in 1 minute by:
3/21/2018
Microsoft Office Technician: Cody, Senior Systems Administrator replied 3 months ago
Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Microsoft Office Technician: Cody, Senior Systems Administrator replied 3 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 3 months ago
I don't have the computer with me right now. There is nothing to troubleshoot. I just want to install the latest version of Microsoft Office on a brand new HP Envy laptop that is about 4 weeks old. It has Windows 10 as the OS. I would also like to install the latest version of Microsoft Office on my son's new Surface. What is the price for 2 or more downloads?
Microsoft Office Technician: Cody, Senior Systems Administrator replied 3 months ago
Ask Your Own Microsoft Office Question
Customer reply replied 3 months ago
No I do not want to switch to Secure Remote Assistance. I am communicating from a different device from the one that needs Microsoft Office. I do not want to use Office 365
Customer reply replied 3 months ago
No.
Microsoft Office Technician: Cody, Senior Systems Administrator replied 3 months ago

ok

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