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Unable to edit my email accoutn. Microsoft Office 2010 I…

Unable to edit my...

Unable to edit my email accoutn

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Microsoft Office 2010 I want to edit Server

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

On my laptop I was able to edit on my tablet but unable to edit on my laptop

Technician's Assistant: What troubleshooting have you tried?

Account settings I tried edit in my account settings

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

I unable to change server smtphz

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Answered in 1 minute by:
3/20/2018
Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 41,188
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
Verified

Hi,
I'm sorry about the issue. Is there any error or message?

What email do you use, such as Hotmail, Yahoo, Gmail, AOL, etc.?

Does your computer have Windows XP, Vista, or 7 or 8 or 10?
Please type at the box below, then click on the Send button below to communicate with me, so I can help. Thank you.

Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 41,188
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
Verified
Viet -MS Office Tech and 87 other Microsoft Office Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Microsoft 10
Customer reply replied 4 months ago
Server name: should be: smtphm.qiye.163

Thank you. On your computer, please click on the website below in order to connect with me remotely, then I can help you directly:

https://tinyurl.com/ycwa99mp
, then allow the Elsinore.ScreenConnect program to download/run/open when prompted at the bottom.
Note: If it does not connect within 5 minutes, then please reply at the box below and let me know. Thank you,

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
Pop up window Server smtphz.qiye.163.com
user Name: ***@******.***
Password:The server name is incorrect. Not letting me to edit it.

1. On your computer, click on the website below in order to connect remotely with me, then I can help you directly:

https://tinyurl.com/ycwa99mp
, then click on Open or Run (or save) if prompted.
2. Then press at the same time the two keys Ctrl and J on the keyboard, then the Downloads window should open.
3. Then there, open / run the item called Elsinore.ScreenConnect.Client and install it.
; (If needed, double-click on the item Elsinore.ScreenConnect.Client and open / run / install it.)
Please reply at the box below. Thank you.

Ask Your Own Microsoft Office Question

I have resolved the issue via remote support. If you need help with anything else, please come back any time. Thank you very much.

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Viet -MS Office Tech, Computer Support Specialist
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Satisfied Customers: 41,188
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