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I somhow just lost the novel I was working on. Microsoft
I somhow just lost the novel I was working on JA: What application are you using? Customer: Microsoft word JA: Have you updated Word recently? Customer: No JA: Anything else you want the Microsoft Off… read more
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My husband had Microsoft 365. He died. I can not get into
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I'm paying for Microsoft Word, but when I finish with a
I'm paying for Microsoft Word, but when I finish with a document, I cannot send it. … read more
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I wish to reinstall my Microsoft Office suite. I had my
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Users/jameswang/Desktop/IMG_0294.jpg. Why the following
Why the following message appears when I access EXCEL or WORD: IMG_0294.jpg ... then I am unable to quit these applications as well as shut down my computer (iMac OS High Sierra version 10.13.4). … read more
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I have microsoft office for mac 2011 on my wife's machine,
I have microsoft office for mac 2011 on my wife's machine, she just got a new machine and to resume w/ microsoft office on this new machine we need our product key and w/ jobs we've had to move too ma… read more
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I am using Microsoft Office For Mac on my MacBook Pro
I am using Microsoft Office For Mac on my MacBook Pro (MacBook Pro Retina, 15-inch, Mid 2014). Primarly Excel and Word. I recently (maybe 8 - 12 weeks ago) updated my Operating System (OS) to macOS High Sierra 10.13.3. For a while now, maybe 2 weeks, I have been unable to retrieve my documents in these appications. I try to open either WOrd or Excel and get a dialog box informing me that "Microsoft Excel (or Word) has encountered a problem and needs to close." The Error Report displays as follows, "Microsoft Error Reporting log version: 2.0Error Signature: Exception: EXC_ARITHMETIC Date/Time: 2018-03-02 21:07:00 +0000 Application Name: Microsoft Excel Application Bundle ID: com.microsoft.Excel Application Signature: XCEL Application Version: 14.7.3.170325 Crashed Module Name: Microsoft Excel Crashed Module Version: 14.7.3.170325 Crashed Module Offset: 0x00122309 Blame Module Name: Microsoft Excel Blame Module Version: 14.7.3.170325 Blame Module Offset: 0x00122309 Application LCID: 1033 Extra app info: Reg=en Loc=0x0409 Crashed thread: 0 … read more
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I'm running MS Office 2011 on a Mac (High Sierra). Two
I'm running MS Office 2011 on a Mac (High Sierra). Two problems have cropped up recently. … read more
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Using Microsoft Word on my iMac. Typed in a line at the
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Will word 2008 work with MacOS 10.13.3. Have not in a while
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I recently downloaded an updated version of High Sierra on
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Lost word file on mac. New computer so added word recently
lost word file on mac JA: When did you last update Word? Customer: new computer so added word recently JA: Anything else you want the Software Expert to know before I connect you? Customer: no… read more
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Microsoft word for 2011 all of a sudden will not open any
Microsoft word for 2011 all of a sudden will not open any documents. It closes immediately and says Microsoft has encountered a problem. The problem appears to be limited to documents stored in OneDri… read more
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I just reinstalled Microsoft Office 2011 for Mac. Can you
I just reinstalled Microsoft Office 2011 for Mac. Can you help me reinstall my Outlook email account … read more
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Uninstalled office 2011 for mac and then reinstalled from
uninstalled office 2011 for mac and then reinstalled from disk and outlook email not showing up … read more
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How do I recover a word file which disappeared and has now
how do I recover a word file which disappeared and has now been replaced by a different document of the same name on my iMac? … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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