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About a year ago I purchased Office365 and I need to renew
About a year ago I purchased Office365 and I need to renew and add a computer as the old one gave up the ghost. However, I cannot find the information as far as what email I used or any other identify… read more
Cody
Cody
Computer Science
2,566 satisfied customers
May 5, 2018, I graduated from Belmont University, Nashville,
May 5, 2018, I graduated from Belmont University, Nashville, Tennessee. I received an email this morning stating my subscription/access is no longer available. How do I renew my subscription to Micros… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Need your advice. I've just bought Office 365. A one year
Need your advice. I've just bought Office 365. A one year version with auto-renewal I didn't realize that it would expire, and I think it expired ages ago! I should tell you that I'm 87 and have both … read more
Cody
Cody
Computer Science
2,566 satisfied customers
I am told that you cannot verify my subscription. I tried to
I am told that you cannot verify my subscription. I tried to access my account but could not decipher the letters and numbers in the area where you check to see if I am a machine...............I wish … read more
Cody
Cody
Computer Science
2,566 satisfied customers
I previously had a renewable Office that I let expire. I
I previously had a renewable Office that I let expire. I bought and downloaded a single use Home & Student one at Best Buy, but when I try to use Word is says my account needs to be renewed - why isn'… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
I have received notification that my Office 365 Personal
I have received notification that my Office 365 Personal subscription is scheduled to be automatically renewed on May 10, 2018. I also was notified to cancel old version of Windows (previous to Window… read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
8 satisfied customers
I just purchase the office 365 personal subscription for 1
I just purchase the office 365 personal subscription for 1 PC/Mace and I can't activate it it states my activation is expired … read more
Jeevan DSouza
Jeevan DSouza
Professor
PhD
8 satisfied customers
I have a subscription to Microsoft Office 365 Personal that
I have a subscription to Microsoft Office 365 Personal that is due to re-new today. Some months ago, my computer (MacPro)crashed. I am now sharing my husbands computer (MacBook Air). He also has an ac… read more
Pete
Pete
Engineer
Bachelor's Degree
2,956 satisfied customers
I thought I signed-up for a 30-day trial of Microsoft
I thought I signed-up for a 30-day trial of Microsoft Office, I gave a credit card number. It was a mistake, I do not want Microsoft Office, how do I cancel it? … read more
Isaac Franklin
Isaac Franklin
Associate of Science in Social Sciences
1,522 satisfied customers
I'm trying to add my daughter, who is a student, to my
I'm trying to add my daughter, who is a student, to my microsoft office account as i can have up to four devices connected to my account. She seems to be on my account but for some reason i can't hook… read more
Cody
Cody
Computer Science
2,566 satisfied customers
Sometime ago, I leased Microsoft Office for MAC and agreed
Hi Sometime ago, I leased Microsoft Office for MAC and agreed to pay monthly. This evening, I am trying to create a document, but WORD is not letting me urging to renew my microsoft account??? … read more
Robert M.
Robert M.
Bachelor's Degree
3,568 satisfied customers
I'm trying to renew my expired Micro soft office account but
I'm trying to renew my expired Micro soft office account but I can't seem to do it. … read more
technicalcat
technicalcat
Computer Science
1,625 satisfied customers
I have Microsoft office 2011 for Mac. I bought a new Mac and
I have Microsoft office 2011 for Mac. I bought a new Mac and could not copy. I tried to purchase the latest version, but my order is deleted. My office2011 expires in April and I would like to downloa… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I'm getting the Product Deactivation message and it's
I'm getting the Product Deactivation message and it's causing all kinds of problems with receiving email and going to webistes. … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I have just purchased a new HP PC, and I purchased Office
I have just purchased a new HP PC, and I purchased Office 2016, but I have not been given an activation key, and I can't remember my Microsoft Account Password!!! … read more
Bryan
Bryan
IT Consultant
10,911 satisfied customers
I cannot remember my password. I purchased an HP and got I
I purchased an HP and got I think Microsoft office and get into my account to renew … read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,683 satisfied customers
I bought a Microsoft Office key a year ago when I bought my
I bought a Microsoft Office key a year ago when I bought my Mac computer so I could have windows on my Mac. I only got to use it for a little while until it logged me out one day and I forgot my passw… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I purchased this HP Pavilion TouchSmart in Feb. 2013...I also
I purchased this HP Pavilion TouchSmart in Feb. 2013...I also purchased the 365 office. Once that expired, it kept telling me it did, but I tried to renew, and it asked for some password ***** I must … read more
Robert M.
Robert M.
Bachelor's Degree
3,568 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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