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I've been trying to install windows 10 update and it doesn't…

Customer Question
I've been trying to...

I've been trying to install windows 10 update and it doesn't work

Technician's Assistant: What application are you using?

Logos Bible, some games

Technician's Assistant: Have you installed any updates recently?

I'm 75 and I don't remember

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

No, thanks

Submitted: 4 months ago.Category: Microsoft Office
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Answered in 2 minutes by:
3/19/2018
Microsoft Office Technician: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 3,889
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Microsoft Office Technician: Cody, Senior Systems Administrator replied 4 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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