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My automatic word enrollment expired. Today, the word page…

Customer Question
My automatic word enrollment...

My automatic word enrollment expired. Today, the word page says for Office 365, "your account***@******.***" is expired. Neither that email nor the prior credit card are valid anymore. I do not know how to change the email or credit card on this account. I want to change both. Can you do it?

Technician's Assistant: When did you last update Word?

2/20/2017.

Technician's Assistant: What have you tried so far with your Word?

The word is frozen. Cannot be used.

Submitted: 4 months ago.Category: Microsoft Office
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Answered in 3 minutes by:
3/18/2018
Microsoft Office Technician: Cody, Senior Systems Administrator replied 4 months ago
Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 3,889
Experience: Systems Administrator
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Hello. My name is ***** ***** I will be assisting you today.

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Microsoft Office Technician: Cody, Senior Systems Administrator replied 4 months ago

go to microsoft.com/account
Then go to subscription services or order history to view past purchases.

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