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Change my birth date, Can not login in to account, Not sure…

Customer Question
Change my birth date ...

Change my birth date

Technician's Assistant: What application are you using?

Can not login in to account

Technician's Assistant: Have you installed any updates recently?

Not sure it’s a new system. Want to use this account for my grandson

Submitted: 5 months ago.Category: Microsoft Office
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Answered in 10 hours by:
3/18/2018
Microsoft Office Technician: George Sibiya, Computer Hardware Engineer replied 5 months ago
George Sibiya
George Sibiya, Computer Hardware Engineer
Category: Microsoft Office
Satisfied Customers: 368
Experience: PhD in Computer Science
Verified

Hi,

Welcome to JustAnswer and thank you for utilizing our services.

Have you already gone to this link: https://account.live.com/resetpassword.aspx

Regards,

G

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Microsoft Office Technician: George Sibiya, Computer Hardware Engineer replied 4 months ago

Hi,

I trust the above has resolved your issue

Please advice if otherwise

Regards,

G

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