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I purchased a lifetime subscription to Microsoft 365 for our
I purchased a lifetime subscription to Microsoft 365 for our son and would like to add my computer and my wife's computer. The case number ***** 144 518 082 1. His name is***** Anderson The verificati… read more
John
John
System/Network administrator
High School or GED
2,675 satisfied customers
My old computer died today and I am reaching you now from my
My old computer died today and I am reaching you now from my new computer, which comes with a 12 month subscription to Office 365. I need to cancel my old Office account which was on my old computor s… read more
Michael T
Michael T
1,759 satisfied customers
I have a Microsoft Office 365 Home subscription. I was
I have a Microsoft Office 365 Home subscription. I was attempting to repair the installation when it was totally removed from my computer. What do I do now? … read more
PC_Wizzard
PC_Wizzard
IT Technician
1,188 satisfied customers
I have had a Microsoft Office account for several years. My
I have had a Microsoft Office account for several years. My computer died and I bought a new one. I have two questions: … read more
Jins M. N.
Jins M. N.
Systems Administrator
Diplom
2,072 satisfied customers
I erased the office program yesterday while cleaning
I erased the office program yesterday while cleaning computer files. I paid for a year. How can I get it back and then re-install on my computer? … read more
Cody
Cody
Senior Systems Administrator
4,744 satisfied customers
I paid for Office 365 two years and now you stopped my
I paid for Office 365 two years and now you stopped my usage, I would like to know why? I suspect it's because I bought a new Laptop, but that shouldn't cause the system to go away!! My name is***** a… read more
bbao
bbao
Freelance IT Consultant
97 satisfied customers
I do not wish to continue my Office 365 subscription. Please
I do not wish to continue my Office 365 subscription. Please do not charge my account with the yearly subscription amount. … read more
hongkongpom
hongkongpom
Computer Desktop Support
Associate Degree
509 satisfied customers
I need to know if I renewed office 365 this year. I was ill
I need to know if I renewed office 365 this year. I was ill and things are a stray. I can find I did it on 4/14/17. … read more
Cody
Cody
Senior Systems Administrator
4,744 satisfied customers
About an hour ago I renewed my Officd 365 rental. You set me
About an hour ago I renewed my Officd 365 rental. You set me up for the higher price,but it should be $69.99 fpr one person usage. Can you fix this … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,168 satisfied customers
I have MS Office 365 and now have a new desktop. Can I get
Hello I have MS Office 365 and now have a new desktop. Can I get my product key so I can activate it here on my new computer? Victoria&********… read more
Cody
Cody
Senior Systems Administrator
4,744 satisfied customers
I need to reactivate my Microsoft account which expires in
I need to reactivate my Microsoft account which expires in September 2018 but I have no internet connection on my PC at the moment other than hotspotting my mobile. I am working from home and cannot a… read more
bbao
bbao
Freelance IT Consultant
97 satisfied customers
Cant purchase monthly subscription for my word program. sing
cant purchase monthly subscription for my word program. sing in keeps coming up with the words something is wrong contact microsft … read more
bbao
bbao
Freelance IT Consultant
97 satisfied customers
I have a new Lenovo computer which should have been
I have a new Lenovo computer which should have been delivered with the Microsoft Office 365 program. However, the delivery did not include a disk or whatever that would allow me entry to the program. … read more
Byron
Byron
IT Support Specialist
Bachelor's Degree
2,168 satisfied customers
I have had Microsoft Word on my MAC for several years. In
I have had Microsoft Word on my MAC for several years. In that time there have been several software updates, which I have downloaded. Since the last download, although I can see my files, and can ope… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
904 satisfied customers
Just bought a HP 15.6 HD touchscree Notebook 2018 newest,
Hi, Just bought a HP 15.6 HD touchscree Notebook 2018 newest, Latest 8th Gen Intel Core 17-855OU Processor up to 4.00 Ghz,8GB DDR4, 1TB Hard Drive DVD RW, Webcam, Bluetooth Windows 10 home. I bought t… read more
Kris R
Kris R
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CANNOT ACCESS mICROSOFT ALTHOUGH IHAVE JUST RENEWED
cANNOT ACCESS mICROSOFT ALTHOUGH IHAVE JUST RENEWED SUBSCRIPTION FOR CURRENT YEAR … read more
Ricky Expert
Ricky Expert
Bachelor's Degree
1,495 satisfied customers
I have a Dell 3847 tower, Intel core I-5, 8 MB, Windows 10
I have a Dell 3847 tower, Intel core I-5, 8 MB, Windows 10 Had a previous version of Office (13 I recall) Removed and installed Office 365. When I try to use Outlook, it blows up. It looks like there … read more
Sudipto
Sudipto
Computer Hardware Engineer
High School or GED
4,318 satisfied customers
I had purchased office 365 in june or july or around about.
I had purchased office 365 in june or july or around about. I lost it when my pc had to to have windows ten re-installed last moth. No one seems to know what happened to the pc, but I no longer have o… read more
Cody
Cody
Senior Systems Administrator
4,744 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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