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I HAVE A NEW HP LAPTOP AND I NEED A PASSWORD TO LOG IN. HP…

Customer Question
I HAVE A NEW...

I HAVE A NEW HP LAPTOP AND I NEED A PASSWORD ***** LOG IN

Technician's Assistant: What's the model and Operating System (OS) of your HP?

HP 17bs061st/windows 10

Technician's Assistant: What have you tried so far with your 17BS061ST? Have you installed any updates recently?

I HAVE BEEN TRYING FOR HOURS TO RESET MY MICROSOFT PASSWORD ***** HAVE FAILED ,MISERABLY!

Submitted: 5 months ago.Category: Microsoft Office
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Answered in 35 minutes by:
3/17/2018
Microsoft Office Technician: bbao, IT Consultant replied 5 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,979
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Can you please clarify what kind of password ***** is? Is it a BIOS password ***** a simply password ***** on a blank screen, or a Windows password ***** a password ***** a given username on Windows logon screen?
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