Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

This answer was rated:

My background color in word is black. can you help me? last…

My background color in...

My background color in word is black. can you help me?

Technician's Assistant: When did you last update Word?

Last week

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

When i type in word, the letters are white

Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 3 minutes by:
3/16/2018
Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 40,832
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
Verified

Hi,
I'm sorry about the issue. Does this issue occur in a particular Word documents or in all documents?
Do you have Windows xp, vista, or 7, 8, 10, or Mac computer?
What's your Microsoft Office / Word version, such as 2003, 2007, 2010, 2013, 2016, 365, etc.?
Please reply at the box below. Thank you,

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
AlIssue happens in all word documents. WIN 10, Word 2007. so, my mozilla webpage is also black. I was able to get my google changed to white except the address bar & bookmark tabs.

I see, so the issue is occurring on all programs. When you shut down / restart the computer, does the screen look fine before you log in the computer?

Please reply at the box below. Thank you,

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
My login screen & desktop were both black but I managed to change my desktop screen to blue. Originally I had a picture on my login screen but it has completely disappeared as well.

Thank you. Can we do a remote support session, so I can troubleshoot the issue directly on your computer together with you?
Please reply at the box below. Thank you,

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
I prefer not. Is it that complicated to fix via chat?

With remote support, you can see everything I do on the screen. Remote support is quicker and easier for you as I will do all the troubleshooting steps for you. Yes, this issue can be complicated. Otherwise, I will provide written instructions.

Can you go to Settings > Ease of Access and check the color / contrast / magnify, etc. option there, turn them all off as needed, and check.
Please let me know your option; we guarantee our service. Please reply at the box below. Thank you,

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
I prefer not. I will gladly accept written instructions. You want me to go to Settings from my Start menu?

Yes, please try my suggestion to go into Settings now, Thank you.

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
You're welcome. Magnifier off.Color filter off.Unsaved theme. background black, text white. I tried several times to reverse the background & text but did not save. How do I turn off color/contrast. Is the color filter turned off sufficient in following your instructions?

Turn off apply color filter, does it work?

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
Just one minute.

OK, thanks.

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
Word document still black background, both existing & new word docs..desktop is now light gray.
Customer reply replied 4 months ago
Mozilla still opens in black

There are other options in Ease of Access, can you make sure they are all off or set to None, then check?

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
ok. Will do.

OK. Thank you.

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
My existing & new word word docs are now showing white background.Wonderful. However, Mozilla is still showing black page.

Great. In Mozilla Firefox program, click on the 3-bar icon at upper right corner, then click on Options, then scroll down to Colors option and adjust options there. Thank you.

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
OK. One minute

OK, please let me know. Thank you for your patience.

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
I had gotten out of Mozilla after I saw that it was still black. Just now when I went into it, it had changed to white background. I did click on options & scrolled to color & saw that text was indicated as black & background as white. Thank you so very very much.

You're very welcome. Great. If you need help with anything else, please come back any time. Also, can you please take a moment to rate my service by clicking on the 5-star icon at this page, then click on Submit. Thank you very much for your patience.

Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 40,832
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.
Verified
Viet -MS Office Tech and 87 other Microsoft Office Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
Certainly, I will. My trial ends in 7 days, correct? Then after that there is a monthly fee whether I use your services or not, correct? I want to make sure I understand your company's offer.

For trial / subscription subscription questions, please contact our customer service at the website below. Thank you.

http://ww2.justanswer.com/contact-us

Ask Your Own Microsoft Office Question
Customer reply replied 4 months ago
Thank you for the contact info for your customer service. Thank you again.

You're welcome.

Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Viet -MS Office Tech Your Own Question
Viet -MS Office Tech
Viet -MS Office Tech
Viet -MS Office Tech, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 40,832
40,832 Satisfied Customers
Experience: Ten years of computer hardware and software support; Windows 10 8 7 Vista XP & Mac; Microsoft Office, etc.

Viet -MS Office Tech is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
My background fill does not work. Microsoft words. Maybe a
my background fill does not work JA: What application are you using? Customer: microsoft words JA: Have you installed any updates recently? Customer: maybe a couple of months ago JA: Anything else you… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
I've changed the page background color for a pamphlet in MS
I've changed the page background color for a pamphlet in MS Word with a fill option. It shows up on the screen, but when I go to print it either to a pdf or straight to the printer, the background col… read more
Satchi
Satchi
Bachelor\u0027s Degree
2,103 satisfied customers
I created a spread sheet last week, and now when I open the
i created a spread sheet last week, and now when I open the spread sheet the spread sheet is all black. when i scroll down and up it appears to go away, however when i want to change a value in a cell… read more
Chris L.
Chris L.
IT/Web Manager
Vocational, Technical or Trade Scho
30 satisfied customers
In Office 2016/Windows 10, When I create a Word Doc, the
In Office 2016/Windows 10, When I create a Word Doc, the background color is always black. When I attempt to use the yellow highlighter symbol to highlight a portion of the text...that portion turns b… read more
Kris R
Kris R
IT Manager
Computing
3,312 satisfied customers
I have a question about a template setting in Publisher,
I have a question about a template setting in Publisher … read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
For some reason the on screen publisher document (Office
For some reason the on screen publisher document (Office 2007) shows no colours … read more
Michelle
Michelle
Manager operations
Bachelor\u0027s Degree
1,279 satisfied customers
In the on format event of the detail section, I have code to
In the on format event of the detail section, I have code to change the background colors of controls (labels and text boxes). When I go to print preview it will change the color of the 1st row of a g… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Who do I change my page background for black on a word
who do I change my white page background for black on a word document … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I somehow, changed my background from to black...don't know
I somehow, changed my background from white to black...don't know how I did it and don't know how to get it back to white...thanks … read more
Cris
Cris
60 satisfied customers
Microsoft Word 2010: I have a 1 page document with text and
Microsoft Word 2010: I have a 1 page document with text and one image. I selected a background color at Page Layout: Page Color and it displays OK. But when I go to File: Print the print example only … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
WORD 2013 QUESTION: I was on a website with numeric
WORD 2013 QUESTION: I was on a website with numeric information. I coppied the text with ctrl A and pasted it into Word. It also pasted the yellow background. I do not want any colored background to s… read more
Pete
Pete
Engineer
Bachelor\u0027s Degree
1,130 satisfied customers
Have Word 2007. 't know when this change took place or how
Hi, have Word 2007. Don't know when this change took place or how it happened. Every time I open word the font color is set to red. I can click on it and change it to automatic, black, what I want, an… read more
Jinsmn
Jinsmn
Systems Administrator
Diplom
1,260 satisfied customers
PLease see the attached excel chart I have attached. Can you
PLease see the attached excel chart I have attached. Can you fix? Look at the top chart of the 5- Individual weekly Starts thru W/E 1/24/16. This is a 2 data chart. The colored portion counts the star… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
See the attached excel chart I think you wrote part of it
Michael see the attached excel chart I think you wrote part of it for me but it is not quite right. Can you fix? Look at the top chart Individual weekly Starts thru W/E 1/24/16. This is a 2 data chart… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have a PDF document that Ive converted to MS WORD (2007)
I have a PDF document that I've converted to MS WORD (2007) and part of it is in color. I need the document to be all in black and white. Is there a way to do that with the 2007 release of MS Word?… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
How do I highlight a blank area (making list and need to
How do I highlight a blank area (making list and need to make every other line in a different color so list will be easier to read)… read more
R.J. Poirier
R.J. Poirier
Information Systems Specialist
Vocational, Technical or Trade Scho
1,347 satisfied customers
I AM TRYING TO PRINT PHOTOGRAPHS AND A BLACK BACKGROUND IN
I AM TRYING TO PRINT PHOTOGRAPHS AND A BLACK BACKGROUND IN WORD. It prints on a white background, no black, and doesn't print the photos at all. Furthermore, the other colors the text is set on ar way… read more
IT_Help
IT_Help
Network Administrator
Master's Degree
582 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x