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Can you help me with my micro soft account? I have a

Customer Question
Hi can you help...

Hi can you help me with my micro soft account?

Technician's Assistant: What application are you using?

I have a microsoft 0ffice Proffessional Plus 2010 and it keeps popping up for some time now. Saying its not activated. Also Microsoft Outlook IMAP wants to alert me to log in to https: support google.com/mail/accounts/answer/78754 (Failure)

Technician's Assistant: Anything else you want the Email Expert to know before I connect you?

Error code 0xC004F074

Submitted: 5 months ago.Category: Microsoft Office
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Answered in 5 minutes by:
3/15/2018
Microsoft Office Technician: Cody, Senior Systems Administrator replied 5 months ago
Cody
Cody, Senior Systems Administrator
Category: Microsoft Office
Satisfied Customers: 4,081
Experience: Systems Administrator
Verified

Hello. My name is ***** ***** I will be assisting you today.

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Microsoft Office Technician: Cody, Senior Systems Administrator replied 5 months ago

Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 5 months ago
Hi Cody I am at my desktop now
Customer reply replied 5 months ago
I just paid $70 Was that for Microsoft package and does not come with help to activate? Unless I pay another $56?
Customer reply replied 5 months ago
What is happening?
Customer reply replied 5 months ago
Did i just pay $70 and get assistance????
Microsoft Office Technician: Cody, Senior Systems Administrator replied 5 months ago

it looks like you paid around $40 to JustAnswer, if you have paid Microsoft directly for something idk

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Customer reply replied 5 months ago
Hello is anyone there?
Microsoft Office Technician: Cody, Senior Systems Administrator replied 5 months ago

I need to step out for a bit, your remote request is open to all experts. If someone is available they will take it and reply here.

If no one has taken it by the time I get back I'll accept and help you out.

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Customer reply replied 5 months ago
my email is***@******.***
Customer reply replied 5 months ago
Hello is anyone there? Cidy are you still with me? Please tell me did I just get scammed?
Customer reply replied 5 months ago
Is anyone there???,
Microsoft Office Technician: jinsmn, Computer Support Specialist replied 5 months ago
jinsmn
jinsmn, Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 3,120
Experience: 12+ years experience in computer field.
Verified

Hi, I am Jins here. Are you ready for remote support?

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Customer reply replied 5 months ago
Are you there please refund my money
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