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Everytime I send a email it come back undeliverable & saids…

Customer Question
Everytime I send a...

Everytime I send a email it come back undeliverable & saids that spam may detected. I called my server & spam filter is fine

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Cox communication

Technician's Assistant: How do you usually access your email? On a phone or tablet, or through a web browser?

Email outlook

Technician's Assistant: What troubleshooting have you tried?

Coc did trouble shoot & called the org that handles spam filter & my Ip and everything is fiine

Submitted: 5 months ago.Category: Microsoft Office
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Answered in 4 minutes by:
3/14/2018
Microsoft Office Technician: Jess M., Computer Support Specialist replied 5 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 8,114
Experience: Computer Software Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows computer or a Mac?
  2. Did you send a bulk email recently? Like sending a single email to 50 recipients at once?

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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Customer reply replied 5 months ago
windows & no bulk
Microsoft Office Technician: Jess M., Computer Support Specialist replied 5 months ago

Approximately how many emails do you send to how many people recently?

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Customer reply replied 5 months ago
I prefer to cancel & get my $5.00 back
Microsoft Office Technician: Jess M., Computer Support Specialist replied 5 months ago

Ok. Please contact our customer service. Or here is the link about refunding:

ww2.justanswer.com/help/how-can-i-request-refund

Thank you for using our service.

Best regards,

Jess

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Microsoft Office Technician: bbao, IT Consultant replied 5 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,974
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

Please simply paste the notification email bounced back to you. It should tell you the reason.

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