Microsoft Office

Microsoft Office questions? Ask an IT Expert for support ASAP

Ask a Computer Expert,
Get an Answer ASAP!

I'm using Word 365 and when I record a macro, it won't work…

Customer Question
I'm using Word 365...

I'm using Word 365 and when I record a macro, it won't work again after I close the document. I put them on the quick access bar, and the icon remains but I get the error saying macro not found or prevented by security settings. I have the option set to run all macros. I've followed the tool tips about copying macros from one template to another but when it gets to the step about launching a manager function, it does not tell you how to actually use that function and it's not obvious what to do. Macros would save me a ton of unnecessary work time -- how can I get them to stick permanently? Thanks

Technician's Assistant: When could you last open your Word?

Oh, it opens just fine. It's never not opened.

Technician's Assistant: Did you recently update your software or Operating System (OS)?

No

Technician's Assistant: Anything else you want the Software Expert to know before I connect you?

I have never been able to make macros stick since I moved to 365. With previous versions of word this has never been a problem.

Submitted: 4 months ago.Category: Microsoft Office
Show More
Show Less
Ask Your Own Microsoft Office Question
Answered in 4 minutes by:
3/14/2018
Microsoft Office Technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,806
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified
Do you see the macro stil there once you check Macros from Developers ribbon? Which version of Word are you referring to?
Ask Your Own Microsoft Office Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a microsoft office technicianLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask NewITZone Your Own Question
NewITZone
NewITZone
NewITZone, Computer Enthusiast
Category: Microsoft Office
Satisfied Customers: 90
90 Satisfied Customers
Experience: I have been using Office Pro for 10 years and implemented applications for business use.

NewITZone is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

< Previous | Next >

Related Microsoft Office Questions
I have a common problem – a recent Microsoft Office update
I have a common problem – a recent Microsoft Office update has stricken all my customised features in AutoCorrect and AutoText from Normal.dotm. But why should I worry? I have a version of Normal.dotm… read more
bbao
bbao
IT Consultant
1,806 satisfied customers
I'm trying to record a macro in excel for mac 2011 and get
I'm trying to record a macro in excel for mac 2011 and get the error message "Unable to record". Developer tab is activated, and warning box on macros unchecked. … read more
bbao
bbao
IT Consultant
1,806 satisfied customers
I have MicroSoft Office Pro 365 installed at the factory by
I have MicroSoft Office Pro 365 installed at the factory by DELL. My word program is so screwed up that I can't function. The tabs are not right and cannot be set permanently per document, Columnar wo… read more
bbao
bbao
IT Consultant
1,806 satisfied customers
I am using a "revised" Word template to write procedures. My
Hello. I am using a "revised" Word template to write procedures. My problem is, there are times when I delete a Section Break and the OLD header and footer information reappears in my document. How do… read more
bbao
bbao
IT Consultant
1,806 satisfied customers
I have use a MAC and have Office 365, and have been getting
Hi. I have use a MAC and have Office 365, and have been getting a messages re Word about a change in the global setting, sometimes., when I open up the program and sometimes when I try to open a docum… read more
Bryan
Bryan
IT Consultant
8,751 satisfied customers
Why do p->invoke(...) calls (ie, "OLE automation") to recent
Why do p->invoke(...) calls (ie, "OLE automation") to recent versions of MS Office applications fail to honor (and by "fail to honor", I mean literally never read the corresponding registry keys) f… read more
bbao
bbao
IT Consultant
1,806 satisfied customers
I have an Excel Sheet that has columns A-P I need to be able
I have an Excel Sheet that has columns A-P I need to be able to only keep columns A F G K I need to be able to export or cpy it in some type of way instead of constantly having to delete them every ti… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I have Microsoft Office Professional Plus 2013. I have a
I have Microsoft Office Professional Plus 2013. I have a question on macros in Word … read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
I just got a laptop with Windows 8.1 and also Microsoft office
I just got a laptop with Windows 8.1 and also Microsoft office 365. Everything worked for a few days, but now each time I try to open a word or excel document I get the message: "Word (or excel) has r… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
Hello. I am working on a database using ms access 2010 and
Hello. I am working on a database using ms access 2010 and I need some help. Below are some details: It is a fictitious car rental database. I have the main tables already made, but I need help implem… read more
Baisil
Baisil
Bachelor\u0027s Degree
151 satisfied customers
I have lost some Macros from Word 2010. I had a macro named
I have lost some Macros from Word 2010. I had a macro named fspace that set spacing to single space and under page layout had spacing Indent-Left 0", Right 0" and Spacing- Before 0 pt and, After 0 pt,… read more
Michael Hannigan
Michael Hannigan
Bachelor\u0027s Program
239 satisfied customers
My PC is running Windows 7.I am creating PLOT_1.csv files
My PC is running Windows 7. I am creating PLOT_1.csv files for Office 2007 Excel to open and plot a line chart from a selected group of columns in which Row 0 contains brief headings. I recorded a mac… read more
ragankel0323
ragankel0323
Field Service Engineer III
Master\u0027s Degree
58 satisfied customers
I have Office 2010 on my pc. I want to transfer my personal
I have Office 2010 on my pc. I want to transfer my personal settings (normal template, other templates, auto-correct etc) to O365 Home Premium on my Surface Pro. How?… read more
Jason Jones
Jason Jones
AAS Information Technology
6,327 satisfied customers
Hello, You answered some questions for me before. Thank you!
Hello, You answered some questions for me before. Thank you! I would like to send you several questions and a sample of my Excel Template. How would be the best way to do this. Thanks Gary… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I have Win8 - Office 365 Location - Israel I have a Word
I have Win8 - Office 365 Location - Israel I have a Word Document in HEBREW with a macro which I prepared on my office computer which has win7 and Office15 In the macro I have some HEBREW words Openin… read more
Richard
Richard
IT Manager
IT Manager, Consultant
3,462 satisfied customers
I am using Publisher and Powerpoint 2010. I am continuously
I am using Publisher and Powerpoint 2010. I am continuously opening a new document from a template via File, New, Templates in both programs. In Word I can record a macro to do this, but am unable to … read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
I want to record a macro so I can take specific data from a
I want to record a macro so I can take specific data from a spreadsheet in excel and paste the data of a specific cell into word. I want to be able to change the data a enter new names in the excel do… read more
CompuNerd
CompuNerd
12 satisfied customers
Word 2010. I am having problems with the normal.dotm. The only
Word 2010. I am having problems with the normal.dotm. The only way I can make the macros or autotext entries 'stick' is to actually open the normal.dotm, record the macro, or add an Auto Text entry. A… read more
Nick H.
Nick H.
Desktop Support Engineer
Bachelor\u0027s Degree
978 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x