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About a year ago I purchased Office365 and I need to renew
About a year ago I purchased Office365 and I need to renew and add a computer as the old one gave up the ghost. However, I cannot find the information as far as what email I used or any other identify… read more
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Cody
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I have been notified that my one drive account is about to
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Matt Johnson
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I just received notice that I have a Trojan worm on my
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Jason Jones
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D*** my email is e**************@gmail,com I really need
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I recently updated Microsoft office - now it takes about 90
I recently updated Microsoft office - now it takes about 90 seconds to 'reconfigure' word every time I go to word. I need to reduce that time to 0 like it was before. Can I undo the update? Or how can… read more
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hongkongpom
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Computer is asking me for email addresses and subject lines
computer is asking me for email addresses and subject lines of recent usages of my email account. I can't remember any of them as I only used them to get notices of paid account of bills that I have p… read more
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I have someone who says they represent Microsoft who says my
I have someone who says they represent Microsoft who says my computer has been compromised by an overseas program. Name Edward Raig at(###) ###-####in Deleware. Is this a legitimate call? … read more
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We received a message that we exceeded maximum number of
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I bought a home subscription of Office 365 for up to 5 users- 1 year I when to www. Support .office.com gave them the subscription info, they confirm over the Internet to be OKI I try to install it on… read more
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bbao
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Hello! received an invasive virus warning this morning-loud and locked up pc. A "teck" from the 888 number I was told to call unlocked the pc-threatening to shut down Microsoft then tried to sell me s… read more
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Randy IT Tech
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We do not have a cell phone so do not have Text capability;
We do not have a cell phone so do not have Text capability; therefore, we are unable to receive the necessary code from Microsoft to access our Microsoft account to pay for Home Office 365 subscriptio… read more
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I clicked start, control panel. I then clicked on uninstal a
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I cannot get my phone smart tags to work in excel. When I
I cannot get my phone smart tags to work in excel. When I manually type the phone number in a cell, it works. What I mean is that a smart tag is associated with the cell. Unfortuately, I have a list o… read more
Tejas  A. Tandel
Tejas A. Tandel
Bachelor's Degree
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I have not had MC Word since 06....at that time "someone"
I have not had MC Word since '06....at that time "someone" at Microsoft gave me phone instructions as to how to open Microsoft Works .....however, I seem to have done something that will not allow me … read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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