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I bought a new computer today along with office 365. it says…

Customer Question
I bought a new...

I bought a new computer today along with office 365. it says go to office.com/setup thenenter the 25 character key

Technician's Assistant: How long has this been going on with your Com? What have you tried so far?

When it gave me a screen but does not ask for key

Submitted: 4 months ago.Category: Microsoft Office
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Answered in 1 minute by:
3/13/2018
Microsoft Office Technician: Jess M., Computer Support Specialist replied 4 months ago
Jess M.
Jess M., Computer Support Specialist
Category: Microsoft Office
Satisfied Customers: 7,996
Experience: Computer Software Specialist for more than 10 years
Verified

Hi, welcome and thank you for your question. My name is ***** ***** I am glad to assist you today.
I am very sorry about your issues. Few things first:

  1. Are you using a Windows 7, 8, or 10 computer? or a Mac?
  2. Do you have the 25-character key? (Yes or No only, no need to type it herein your reply)

Please let me know by replying to me here so that I can help you further.
Best regards,
Jess

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