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I can't remember my password for Charley1886 and this is 1st
I can't remember my password ***** Charley1886 and this is 1st time I got this far normally I can't copy the letters and numbers at 74 yrs old this stuff is too complicated … read more
Bhavik Joshi
Bhavik Joshi
Computer Science and Engineering
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I try to sign into my Office 365 account on line and it does
I try to sign into my Office 365 account on line and it does not accept my password. I reset my password ***** receive back and email stating that my password ***** been reset successfully. I then go … read more
Richard
Richard
IT Manager
IT Manager, Consultant
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I cannot get Microsoft Office to activate on my Mac. I've
I cannot get Microsoft Office to activate on my Mac. I've worked with 5 Microsoft techs already and they've managed nothing. 3 of them told me this is a known issue with Office for Mac and assured me … read more
bbao
bbao
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74 satisfied customers
I cannot send emails from outlook I am using Office 365 so I
I cannot send emails from outlook I am using Office 365 so I tried to repair it. I got a message that I had multiple office applications installed so uninstalled office 2007 and 2010 now I cannot acce… read more
Jess M.
Jess M.
Computer Support Specialist
Bachelor's Degree
842 satisfied customers
Have purchased 2 subscriptions to Office 365 to use on 10
Have purchased 2 subscriptions to Office 365 to use on 10 computers. On my iMac, have been using Office 365 for over 2 years without trouble. Upgraded Mac Os to ver 10.13.6. Office 365 worked OK for 2… read more
Kamil Anwar
Kamil Anwar
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I have a new computer and purchased Microsoft Office 365 for
I have a new computer and purchased Microsoft Office 365 for Windows. I have spent a huge time trying to set up an account with Microsoft so that I can access Excel, etc. I find the system very confus… read more
David L
David L
Bachelor's Degree
5,341 satisfied customers
I got a new computer and a new email account, but when I try
I got a new computer and a new email account, but when I try to access Microsoft Office, I get sent to another web page that is no help at all. … read more
arsufi2002
arsufi2002
Bachelor's Degree
1,276 satisfied customers
Received a message while working in Word that office 365
received a message while working in Word that office 365 needed to be activated. WHEN I TRIED TO ACTIVATE I GOT A MESSAGE THAT THE SERVER COULD NOT BE REACHED AT THIS TIME. NOT SURE WHAT THE MESSAGE I… read more
Richard
Richard
IT Manager
IT Manager, Consultant
14,713 satisfied customers
My issue is that i had microsoft office i reseted my laptop.
ok my issue is that i had microsoft office i reseted my laptop … read more
Ebram Kerolos
Ebram Kerolos
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I have 365 Office, received an automated call yesterday that
I have 365 Office, received an automated call yesterday that Microsoft office received notification of suspicious activity on my computer and not to log into any banking or financial accounts and to p… read more
Wes
Wes
Owner/Consultant
Bachelor's Degree
815 satisfied customers
2 days ago I tried to renew my subscription to Microsoft
2 days ago I tried to renew my subscription to Microsoft Office, but things went wrong and although I have been billed on my Visa $88.48 I have so far received nothing. The Order was #9724942295 … read more
Justin Johnson
Justin Johnson
Owner
3,032 satisfied customers
I have been using Microsoft Outlook for my emails since
I have been using Microsoft Outlook for my emails since purchasing my computer about a year ago. It was installed and set up by a local tech person. I have tried to activate my account as your message… read more
bbao
bbao
Freelance IT Consultant
74 satisfied customers
Something happened yesterday and I could not get email form
something happened yesterday and I could not get email form MS Outlook App. Got a message to repair. Did that and still could not get it. then did repair for MS office on line. It messed up everything… read more
Cody
Cody
Computer Science
2,570 satisfied customers
My computer's fine. I have an apple iMac I put in Microsoft
My computer's fine. I have an apple iMac I put in Microsoft Office and although I have used Microsoft word for many yeRS , I NEVWER Had to have a Microsoft pAssword. I tried to creat one , but at the … read more
Jay D
Jay D
Bachelor of Science
501 satisfied customers
I have 2013 Publisher. I've not had any trouble up to this
Hi my name is Donna. I have 2013 Publisher. I've not had any trouble up to this point but today I tried to print a flyer and I get the message Publisher cannot complete the operation. Did I do somethi… read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,101 satisfied customers
NO PROBLEM SO FAR, THAT IS SECONDARY. I CANNOT ACTIVATE
NO PROBLEM SO FAR, THAT IS SECONDARY. I CANNOT ACTIVATE Microsoft OFFICE BECAUSE I ALREADY ACTIVATED IT A FEW DAYS AGO....BUT MY BRAND NEW HP PAVILLION HAD TO BE RETURNED TO THE FACTORY FOR DEFECT. I … read more
Viet - Computer Tech
Viet - Computer Tech
Computer Technican
Bachelor's Degree
22,781 satisfied customers
I acquired Microsoft Office Professional 2013 and downloaded
I acquired Microsoft Office Professional 2013 and downloaded only a new HP Envy laptop about a month ago. Yesterday I received a notice indicating that my trial subscription expired. I checked through… read more
James K.
James K.
Consultant
260 satisfied customers
I am trying to download Microsoft Office. I have input the
I am trying to download Microsoft Office. I have input the Product key and am now trying to finish the activation. I enter my email address and it refers me to sign in with Microsoft account. I sign i… read more
IT Miro
IT Miro
Computer Scientist
Bachelor's Degree
160 satisfied customers
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Meet the Experts:

jstinehelfer

jstinehelfer

Information Systems Manager

36 satisfied customers

A+ Comptia Certified computer repair

JasonJames122

JasonJames122

Computer Enthusiast

0 satisfied customers

I manage all information systems (network of Windows PC's and servers with Microsoft Office products) for a small business

Jess M.

Jess M.

Computer Support Specialist

842 satisfied customers

Computer Software Specialist for more than 10 years

The-PC-Guy

The-PC-Guy

Computer Manager

653 satisfied customers

20 years experience providing remote computer support

James K.

James K.

Consultant

260 satisfied customers

Technical Director of IT Company

Kamil Anwar

Kamil Anwar

Office Specialist

219 satisfied customers

8+ Years of Experience. / CCNA (S), CCNA (W), CCNA (RS), MCTS, MBCs.

IT Miro

IT Miro

Computer Scientist

160 satisfied customers

Bachelor's Degree in Information Technology, Microsoft Certified Professional

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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