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Can not activate Microsoft office. Also can not rest

Can not activate Microsoft...

Can not activate Microsoft office. Also can not rest password ***** for Microsoft.

Technician's Assistant: What application are you using?

Windows 10 I think. It's a new computer. I had received emails that someone else could be using my account a few months ago.

Technician's Assistant: Have you installed any updates recently?

No

Technician's Assistant: Anything else you want the Microsoft Office Expert to know before I connect you?

I was able to reset my password, but still got the message...something went wrong..there is a problem with your Microsoft account.

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Answered in 2 minutes by:
3/12/2018
Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 18,330
Experience: Over 10 years work experience.
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Hello. My name is ***** ***** I will be assisting you today.

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Can I remotely connect to your computer, so I can troubleshoot this issue with you?

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Customer reply replied 1 month ago
Is this for real? I have heard of people connecting to computers and stealing info.

You can look at my ratings on the website. I have remotely connected to thousands of computers with no problems.

This company JustAnswer is well known and only does good to help people.

Jason Jones
Jason Jones, Computer Technician
Category: Microsoft Office
Satisfied Customers: 18,330
Experience: Over 10 years work experience.
Verified
Jason Jones and 87 other Microsoft Office Specialists are ready to help you
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Thank you. Let's begin the remote help session now.

You must run the application below on a computer. It will not work on any phone or tablet.

Follow the instructions below to begin the remote helping screen.

Remote page: http://remote.jasonfixedit.com

After clicking the link above, enter the following two digit number: 11
- And then click the circle button to start the remote application.
After the file finishes downloading, please open the file and run it.

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Hello,

Thank you for your time and patience today.

In the future, if you need any help with anything in the categories below, please let me know.

On this website, I am an expert in each of the following categories listed below:
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In the future, if you wish to work with me, ***** *****, you may ask your question at the following page that you may bookmark/favorite, if you wish. To be sure that it is sent to me, preface the question with -For ***** ***** Only!-

My Profile Page:

http://JasonFixedit.com

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Customer reply replied 1 month ago
Not happy with service. Problem was not resolved by the Tech.
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Jason Jones
Jason Jones
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Category: Microsoft Office
Satisfied Customers: 18,330
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