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An e-mail deadline upgrade was sent requesting me to upgrade…

Customer Question
Hi, An e-mail deadline...

Hi, An e-mail deadline upgrade was sent requesting me to upgrade ASAP or my my account would be blocked. Is this a genuine message.

Technician's Assistant: Who is your email provider (Gmail, Yahoo, Outlook, etc.)?

Microsoft outlook

Technician's Assistant: How do you usually access Outlook? On a phone or tablet, or through a web browser?

Phone and Microsoft and browser

Technician's Assistant: What troubleshooting have you tried?

No troubleshooting. Just an email to upgrade to do with service agreement. Just a generally message and my name not in email message

Submitted: 4 months ago.Category: Microsoft Office
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Answered in 3 hours by:
3/10/2018
Microsoft Office Technician: bbao, IT Consultant replied 4 months ago
bbao
bbao, IT Consultant
Category: Microsoft Office
Satisfied Customers: 1,835
Experience: CISM / CISSP / MCSD - Azure Solutions Architect / MCSE - Cloud Platform and Infrastructure / MS MVP
Verified

> , An e-mail deadline upgrade was sent requesting me to upgrade ASAP

Never heard such as an upgrade from Outlook. Does the email ask you to sign on from somewhere or change password ***** something like that?

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